Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,672 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

Write Your review

Tell us how Buxtons made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and the delivery updates were very helpful. Would have given 5 stars but the box arrived sodden”

Helpful Report

Posted 3 years ago

“I was able to find a product that turned out to be quite hard to track down so the assortment was good. Price was good too.”

Helpful Report

Posted 3 years ago

“Good range of products and the prices seem reasonable. My order was delivered promptly and to have £75 as the carriage paid limit is fair. I've only given 4 stars as I found the website doesn't display well on an android phone but it may be my Samsung to blame. Ordering and payment were straight forward.”

Helpful Report

Posted 3 years ago

“The spring required was not the one as purchased, however, as the loppers were ANCIENT it was remarkable that anything near would fit. The adaption was the name of the game and it succeeded in being able to finally fit.”

Helpful Report

Posted 3 years ago

“A little disappointed to find the same product at Roy’s in Sudbury for £7:00 cheaper.”

Helpful Report

Posted 3 years ago

I want to thank you, Wendy, for your 4 star rating of Buxtons. I am glad that you are a returning customer, and I am sorry to hear about your disappointment in finding the same product elsewhere at a cheaper price. We value your loyalty and your feedback and will strive to make sure that our prices remain competitive. Thank you for your continued support. - Lue Wickes, Digital Experience Team

Posted 3 years ago

“Found purchase process easy and the product was delivered the next day.”

Helpful Report

Posted 3 years ago

“Easy website and good prices. only 4 stars as delivery infomation was not updated and i had to call to find when to expect item - it states 24 hours.. would use again..”

Helpful Report

Posted 3 years ago

Thank you for your 4-star rating, Geoff. We appreciate your feedback! We're happy to hear that you found our website easy to use and our prices competitive. We apologise for the delay in our delivery information. We are grateful for your understanding and loyalty – thank you for using us again! Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Overall experience was really good, but on the part where I had written specific details of where the item was to be placed this was not carried out.”

Helpful Report

Posted 3 years ago

Thank you for your positive rating of Buxtons, Andrew! We're glad you had a good overall experience, and appreciate your feedback that your instructions were not carried out by the courier. We will strive to prevent this sort of thing happening again. Kind regards, Lue Wickes Digital Experience Team

Posted 3 years ago

“Thank you for the prompt delivery and note pad”

Helpful Report

Posted 3 years ago

Thank you Ian for your positive rating of Buxtons! We truly appreciate your loyalty as a returning customer, and are glad that our prompt delivery and note pad were satisfactory. We'd really like to make it a full 5 stars however, so please if you have time, contact us to let us know what we can do better next time. Thank you for your support. Lue Wickes, Digital Experience Team

Posted 3 years ago

“Easy to order. Delivery swift and bang on time”

Helpful Report

Posted 3 years ago

“Product arrived promptly when they said it would happy with the service”

Helpful Report

Posted 3 years ago

“Product as advertised and delivered within the time frame given”

Helpful Report

Posted 3 years ago

“Good e-commerce invoicing and delivery”

Helpful Report

Posted 3 years ago

“I will shop with you again.”

Helpful Report

Posted 3 years ago

“Good customer service”

Helpful Report

Posted 3 years ago

“Delivered quickly, no issues.”

Helpful Report

Posted 3 years ago

“Bought as present. Arrived promptly”

Helpful Report

Posted 4 years ago

“Happy with the website, service and product i bought. Although the box was a bit of a mess, it looked like someone had cut it open, i suspect this was done after despatch, eg, carrier etc.”

Helpful Report

Posted 4 years ago

“Nice site easy to navigate”

Helpful Report

Posted 4 years ago

“First class service very fast delivery and good price for petzl zig zag bit disappointed that asked for a quote on list of climbing kit price came back more expensive than other suppliers and that they don’t give discount as their prices are low other suppliers prices are on par but minimum 5%discount being applied by other suppliers which saves at least £50 on order Would recommend buxtons very good service and good prices if you are careful on what you buy”

Helpful Report

Posted 4 years ago

Buxtons is rated 4.9 based on 4,672 reviews