Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.91

4.9 Rating 2,245 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 2,245 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

marketing@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“spoke to Greg on the phone very helpful in helping me check the details of an item with conflicting information/versions on the website. The delivery service was great got it in time”

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Posted 3 years ago

“Choose buxtons for my purchase as they had the cheapest price at that time... didn't have any problems with the service... free next day delivery is always a plus😁”

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Posted 3 years ago

“Good price , quick delivery”

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Posted 3 years ago

“Overall I had a nice experience with Buxtons, very helpful over the phone. One slight issue is that I thought the packaging of the ordered item wasn't very good but apart from that it was ok. Returned the item a few days later (it wasn't suitable) and they processed the return the same day. Haven't recieved the money yet but should be on it's way. I recommend this company.”

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Posted 3 years ago

“Nice easy to use website. Saw I bought arrived with one of the oils I ordered still waiting for other. Was surprised it just came in a box which was damaged and not in a Husqvarna box. Was a little surprised it was posted with petrol in it. Gives the impression it was not new. All is absolutely fine with the saw just waiting as said for the oil ordered. Shame you don’t even get a spark plug spanner or anything either.”

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Posted 3 years ago

“Usually have good service from Buxtons but on one of my last orders it has been delayed as all items are out of stock with no update given on the arrival time. If an item is out of stock then it should be displayed as such on the website.”

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Posted 3 years ago

“Excellent service. Lots of proactive communications 10 out of 10”

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Posted 3 years ago

“Website is great and keeps you well informed but I would appreciate a response to my email”

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Posted 3 years ago

“Fair pricing, order came in 2 separate deliveries with a few days delay, but can't complain during lock down period, so I would recommend.”

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Posted 3 years ago

“Straight forward to order what i req”

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Posted 4 years ago

“Good product range which provides a unique selling point”

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Posted 4 years ago

“Good choice and service”

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Posted 4 years ago

“All good.”

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Posted 4 years ago

We really appreciate your positive rating Michele. We'd like to try to make it into a full 5 stars though, what could we have done better for you? Please let us know here or via email: sales@buxtons.net. We hope to deal with you again soon. Lewis Wickes. Digital Experience.

Posted 4 years ago

“Helmet is brilliant but i bought it over a year ago so i have no clue why youv only emailed me now with the phrase 'thankyou for your recent purchase' lol”

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Posted 4 years ago

Thank you for your positive review, Jordan. Apologies for the delayed email, it seems we missed you last year, so better late than never. We really appreciate the feedback, and happy to hear the helmet is still performing. All the best, Lewis Wickes. Digital Experience.

Posted 4 years ago

Buxtons is rated 4.9 based on 2,245 reviews