Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,512 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has never let me down, very quick to respond in customer services and delivery for products on an agreed day. Pricing fair value for money.”

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Posted 4 years ago

“Great company to buy from. Excellent prices and quick delivery. Will be buying from again.”

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Posted 4 years ago

“Good value, excellent service, prompt delivery, what more do you need.”

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Posted 4 years ago

“Great price for stilhl moisture meter. Arrived super quick.”

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Posted 4 years ago

“Terrible packaging, in fact sent without an outer box, and with a can of oil spray taped onto it in a jiffy bag. This was a gift, box all torn. Will not use Buxton again.”

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Posted 4 years ago

“Good website, very clear. Good price and postage. Only negative was that item came a few days later than what was expected”

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Posted 4 years ago

“Good price and quick delivery of order in good condition.”

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Posted 4 years ago

“After waiting 2 weeks for a next day delivery I am cancelling my order.”

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Posted 4 years ago

Hi Julian. I'm sorry to hear you haven't yet received your order. We despatched your order the following day, 19th October as expected. Looking at the delivery tracking, DX attempted delivery the next day and left a calling card at the address. Unfortunately, we don't receive a notification if a parcel hasn't been delivered successfully. We do however send out tracking numbers so you can check the progress yourself, additionally, we have staff available via phone & email during working hours to help with enquiries like these. I wish you had gotten in contact before now, so we could have resolved this promptly for you. Kelly from the sales team has emailed you this morning to arrange re-delivery, please get in contact with me if you haven't got this email. Lewis Wickes Digital Experience Buxtons

Posted 4 years ago

“I found buying from Buxton online very easy and the delivery very efficient.”

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Posted 4 years ago

“Prompt delivery of order”

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Posted 4 years ago

“Best price I could find!”

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Posted 4 years ago

“Prompt delivery, competitive price.”

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Posted 4 years ago

“Great service quick delivery and very easy to talk to.Nothing was a problem.”

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Posted 4 years ago

“Extremely quick and efficient”

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Posted 4 years ago

“Very easy site and found what I wanted easily. Price was the best around. Have used for a couple of things now, very quick delivery. Would recommend.”

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Posted 4 years ago

“Great service, prompt and always helpful.”

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Posted 4 years ago

“I ordered some items for my son and from the ordering to delivery the service was brilliant. Kelly in sales was so helpful from sorting the delivery of my goods to returning one of the items. I will definatley use Buxtons again .”

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Posted 4 years ago

“Just bought a Stihl HSA86. Not only were these chaps very competitively priced, despatch was very fast. Very friendly and helpful on the phone prior to placing web order and very prompt in replying to my query about warranty after I had purchased. 100% recommend,”

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Posted 4 years ago

Thank you so much for your feedback, Adam. The team always try their utmost to provide customers with the guidance they need. We're always here to help. Looking forward to hearing from you again soon. - Lewis Wickes

Posted 4 years ago

“Very pleased with the service & the staff very helpful. Bought a silky saw and it's brilliant.”

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Posted 4 years ago

“The shop's fantastic and so is the website. Everything you would need is under their roof. Extremely helpful when calling about products. Will definitely be using them again.”

Buxtons 5 star review on 25th October 2021

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Posted 4 years ago

Thank you for your review, it really makes a difference. I'm so glad you had a 5-star experience with us. I hope to hear from you again soon. - Lewis W, Digital Experience.

Posted 4 years ago

Buxtons is rated 4.9 based on 4,512 reviews