Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.76

4.8 Rating 361 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 361 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering the skip was a very easy process, I found the call handler to be very helpful and knowledgeable, I found the cost of the skip hire to be very competitive. The skip was delivered by their driver (Terry) very close to the arranged time and positioned the skip in an ideal location to suit my needs, once filled I contacted let them to let know that it was ready for collection it was collected and removed very shortly afterwards. I would have no hesitation recommending this company for any future projects that would require skip hire.”

Helpful Report

Posted 9 months ago

Hi Roy,Thank you so much for your fantastic 5-star rating of Brown Recycling Limited! We truly appreciate your feedback and recommendation. We are thrilled to hear that ordering the skip was an easy process and that you found our call handler to be helpful and knowledgeable. At Brown Recycling Limited, we strive to provide top-notch customer service and it warms our hearts to know that we achieved that with you. We are also delighted to hear that you found our skip hire cost to be competitive. We understand the importance of providing value for money, and we're glad we were able to meet your expectations. Moreover, it's wonderful to hear that our driver, Terry, delivered the skip close to the arranged time and in an ideal location for you. We take pride in our prompt and efficient service, so it's great to know that Terry lived up to our high standards. Lastly, we're thrilled to hear that the collection process went smoothly and that the skip was removed shortly after you contacted us. Customer satisfaction is our number one priority, and we're over the moon to know that we exceeded your expectations in this regard. Thank you once again for choosing Brown Recycling Limited and for taking the time to share your positive experience. We look forward to serving you again for any future projects that require skip hire.

Posted 6 months ago

“Great service with super fast delivery. Lovely drivers too. Terry delivered a skip today ..Lovely guy”

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Posted 9 months ago

Hi Sharon,Thank you so much for giving Brown Recycling Limited a 5-star rating! We sincerely appreciate your support and are thrilled to hear that you had a great experience with us.

Posted 9 months ago

“Great service from Terry, removing our metal scrap with the profits going to the Dougie Mac! Some tricky manoeuvring to get the old skip out and new one in to our unit.”

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Posted 1 year ago

Hi Royale,Thank you so much for the amazing 5-star rating you gave us at Brown Recycling Limited! We are delighted to hear that you had a great experience with our service.

Posted 1 year ago

“Clean ; super easy to use , service is immaculate!”

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Posted 1 year ago

Thank you so much for your incredible 5-star rating of Brown Recycling Limited! We truly appreciate your kind words and feedback. !

Posted 1 year ago

“Terry was very helpful and managed to get the skip where we wanted it. He also took the time to explain why certain items could not go in. Excellent service.”

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Posted 1 year ago

Hi John,Thank you so much for your glowing 5-star review of Brown Recycling Limited! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience.

Posted 1 year ago

“Brilliant service from Terry very nice man. Lovely chat. Done job quick and easily. Would definitely recommend”

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Posted 1 year ago

“Excellent service on a recent Hazardous waste removal from one of our sites. Paddy and Stacey wasted no time in arranging for our waste to be removed in surprisingly quick turnaround. 10/10”

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Posted 1 year ago

“Hired a skip to clear a huge pile of garden waste. Arrived on time, picked up bang on time, dead easy to book and pay. Courteous, helpful drivers. Job done! just as it should be, without drama. Highly recommend them.”

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Posted 1 year ago

“Very professional service and the customer service team are very helpful and knowledgeable. We have been working with browns and using their services for a number of years and cannot fault it. Very competitive within the sector also which is a bonus.”

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Posted 1 year ago

“Terry was very efficient. We will use brown for skips again”

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Posted 1 year ago

“Had problems with getting the skip into our drive but Browns persisted and 3 trucks later the 3rd driver got the job done. Incredible service from a very professional and competent company. Special mention for Andy Hawkins the skip delivery guy - super friendly and the man with the skills to get the job done!”

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Posted 1 year ago

“Really efficient service, competitive price and they dropped off skip exactly where we asked them to. Easy to book a skip over the weekend using their online booking system. Very helpful when we needed to delay collection after the 2 weeks for 1 day - thanks Terry. Will definitely use Brown Recycling again.”

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Posted 1 year ago

“I ordered a skip at short notice and it arrived as requested. Having finished with it early Terry came and collected it very promptly which freed up the driveway. A Good service and reasonably priced. Thank you.”

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Posted 1 year ago

“Brilliant service - I booked for the wrong date, but Browns were really helpful and changed the booking at the last minute.”

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Posted 1 year ago

“We chose Brown Recycling because out of the firms we rang the lady on the end of the phone knew exactly what we needed and was very helpful. ( Yes you can place a skip in a council paying car park) Andy Hawkins brought the skip and was very friendly and personable. We would definitely hire a skip from Brown’s again.”

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Posted 1 year ago

“A big thanks to Phil, always helpful and polite when collecting cardboard, nothing too much trouble .”

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Posted 1 year ago

“really fast and a easy process. Thank you Christie”

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Posted 1 year ago

“Christie has been most helpful and informative whilst booking a new service for plastic and general waste recycling. Would recommend :)”

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Posted 1 year ago

“Christie was very helpful, she managed the whole process very efficiently and met our expectations. We now have the service and commercial offering we need for our business waste. We would recommended using Browns and Christie”

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Posted 2 years ago

“Quick and really reliable service.... was a pleasure dealing with Christie!!!”

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Posted 2 years ago

Brown Recycling Limited is rated 4.8 based on 361 reviews