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Brew Mart Reviews

4.8 Rating 836 Reviews
96 %
of reviewers recommend Brew Mart
4.8
Based on 836 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Brew Mart Reviews
Great service and good communication
Helpful Report
Posted 5 years ago
Product still brewing and looking good. Service excellent.
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Posted 5 years ago
Despite all the crazy times we're in my order was dispatched and delivered way quicker than I could have imagined. Will definitely use again
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Posted 5 years ago
as a click and collect customer, I am very pleased with Brew Mart - helpful, friendly and knowledgeable. Good people to deal with.
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Posted 5 years ago
Simple ordering. No complicared registration/passwords etc. Considering present situation delivery was prompt. No complaints. May continue using even when things return to normal. .
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Posted 5 years ago
More expensive than our usual source by quite a margin. But then our usual source was out of stock, presumably due to all the born-again wine makers the current crisis has produced. Ordering and delivery were smooth, so overall we're happy, but the price issue could discourage a long-term switch.
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Posted 5 years ago
Always helpful and professional.
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Posted 5 years ago
Great selection and quick turnaround for delivery. Highly recommended!
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Posted 5 years ago
Excellent choice of different beers!
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Posted 5 years ago
In a difficult time the staff at Brew Mart were very helpful when I messed up my order. Eventually everything I wanted was delivered as promptly as could be expected.
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Posted 5 years ago
Fantastic customer service during this time of high demand.
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Posted 5 years ago
Good quality, well priced items, delivered within promised time despite difficult times. Will use again.
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Posted 5 years ago
Excellent service in difficult times
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Posted 5 years ago
Superb customer service and great products at a great price
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Posted 5 years ago
I wasnt given very good advice as a newbie. I asked what I would need and how much it would cost to get started? Firstly the guy struggled to give me a price and when he did he came back with £75!? Which was to much so I said "I have a barrel already can I just brew it in that" to which replied " yes I'll send you the kit some enhancer and steroliser" Well this advice was codswalop I needed the begginers beer making kit! Where did he get £75 from? as your begginers beer making kit is only £22! I could have had everything I needed for £55 instead I've been trying to source the rest of what i need online. I now have a barrel of almost brewed ale and no way of getting it in to my bottles (that I had to purchase on ebay as you wouldn't post them). I had to borrower a hydromiter and I'm waiting on my carbonated tablets from ebay. I dont understand why when I asked what I needed the guy couldn't just explain what and why I needed them? These are tough times and I can only imagine you had to draft someone in to help. I know the star rating us important to you so I have given you 5 as I'm sure my experience is just a blip. If someone could give me a call so I can buy the kit off you that would be great Thanks
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Posted 5 years ago
Had problems with the delivery due to the covid 19, Brewmart sorted it out and recieved the order due to the persistence of Samuel kay.
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Posted 5 years ago
Outstanding service with a smile, even in these exceptional times. Keep up the good work!
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Posted 5 years ago
Brilliant service considering we were on lockdown no delay in delivery.
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Posted 5 years ago
Excellent service during a ridiculously busy period. Thanks Brew Mart!
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Posted 5 years ago
Delivered no problem but I have not brewed it yet so watch this space!!
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Posted 5 years ago
Brew Mart is rated 4.8 based on 836 reviews