Brew Mart Reviews

Name: Brew Mart
Address: Barbers Row, Renishaw, Sheffield
Rating: 4.80

4.8 Rating 850 Reviews

96 %

of reviewers recommend Brew Mart

Company Reviews

Metrics

4.8

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Brew Mart 5 star review on 13th October 2024

Lawrence Joseph Rodriguez

Brew Mart 5 star review on 28th August 2023

MISS DEBBIE ROBERTS

Brew Mart 5 star review on 13th December 2020

Mrs K A Ward

Anonymous

Anonymous // 01/01/2019

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“Very friendly and knowledgeable, gave very good advice. Was able to supply everything I needed from stock and ready for pickup by the time i arrived. Would definitely recommend and will use again in future.”

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Posted 2 months ago

“Great product, great price, great service!”

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Posted 2 months ago

“Excelent service”

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Posted 2 months ago

“Good selection of malts and equipment, an expanded range of hops and always helpful and friendly service!”

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Posted 2 months ago

“Arrived very quickly and well packaged couldn't of asked for any more”

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Posted 2 months ago

“Nobody gets 5 stars! Goods arrived well packed, on time and welcome”

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Posted 2 months ago

“Great choice and info on the website and my order was delivered within 3 days.”

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Posted 2 months ago

“good , quick delivery as usual, but sent gold caps instead of red”

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Posted 2 months ago

“very good service”

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Posted 3 months ago

“Excellent service super fast postage can’t fault”

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Posted 3 months ago

“Very quick delivery haven't used it yet so can't comment on the product.”

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Posted 3 months ago

“Great service. Very good selection of kits and kit..”

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Posted 3 months ago

“Brilliant service !”

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Posted 3 months ago

“Excellent service -- as always.”

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Posted 3 months ago

“Great priced products. Promptly delivered.”

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Posted 3 months ago

“Delivered next day”

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Posted 3 months ago

“Quick delivery and super fast response to missing item.”

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Posted 3 months ago

“Great prices after searching lots of sites and the delivery was really quick. Will definitely purchase from Brew Mart again.”

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Posted 3 months ago

“Very quick despatch of orders however poor in dealing with customer issues. I received a wine kit with a missing ingrediant. In the end after nearly two weeks and a number of emails I decided to contact the manufacturer myself and got it sorted immediatly. Will not order from them again”

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Posted 3 months ago

Hello Rob, I'm sorry to hear that You are dissatisfied with the level of service received. As you know, we contacted the supplier to provide a replacement sachet and we passed on their commitment to have the replacement to you by the middle of the following week. It is disappointing for us both that the supplier did not meet their commitment to send out the replacement. On hearing the item had not arrived I chased the matter up with them, and was awaiting a response. Early the following day they informed me they had since received a call from yourself and had informed you that the item had already been dispatched. If they have not apologised for their tardy response, please accept it from me and be assured we will review our policy to see how such issues might be avoided in the future.

Posted 3 months ago

“Placed an order with Brew Mart and found them fast and efficient, I will definitely use them again for my home brewing requirements, great service thank you.”

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Posted 4 months ago

Brew Mart is rated 4.8 based on 850 reviews