Brew Mart Reviews

Name: Brew Mart
Address: Barbers Row, Renishaw, Sheffield
Rating: 4.80

4.8 Rating 850 Reviews

96 %

of reviewers recommend Brew Mart

Company Reviews

Metrics

4.8

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Brew Mart 5 star review on 13th October 2024

Lawrence Joseph Rodriguez

Brew Mart 5 star review on 28th August 2023

MISS DEBBIE ROBERTS

Brew Mart 5 star review on 13th December 2020

Mrs K A Ward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On this order you were not up to your usual standard. I received a phone call saying it would be delivered Tuesday -- it came Monday. I asked for it to be left at the rear of the house. -- it was left with a neighbour. I ordered PINOT BLUSH. -- You sent PINOT WHITE. Nothing too serious but not as good as usual. Delivery was 6 days. Which box should I have ticked? I did not see who delivered.”

Helpful Report

Posted 1 month ago

“I haven’t tried my citric acid or champagne yeast as elder flowers not quite ready. What I can say is that online ordering was hassle free, Brew Mart were very responsive to my query, delivery was prompt and prices very competitive 👍🏼”

Helpful Report

Posted 1 month ago

“Nobody gets 5 stars! Goods arrived well packed, on time and welcome”

Helpful Report

Posted 2 months ago

“Great choice and info on the website and my order was delivered within 3 days.”

Helpful Report

Posted 2 months ago

“good , quick delivery as usual, but sent gold caps instead of red”

Helpful Report

Posted 2 months ago

“Delivery ok , price satisfactory. The Festive bitter beer kit however requires better instructions that are bespoke to the kit purchased”

Helpful Report

Posted 6 months ago

“Personal service in that they phoned me about my order when they couldn't obtain part of it. This compensated for the delay in processing the order. Once it was all sorted out despatch and delivery was very quick.”

Helpful Report

Posted 9 months ago

“good cons, many thanks,”

Helpful Report

Posted 10 months ago

“Arrived on time but I thought the box was not strong enough and the postage could have been less for one bag ( maybe £4 ). Beer fermenting nicely.”

Helpful Report

Posted 11 months ago

“Good prompt service”

Helpful Report

Posted 1 year ago

“Product arrived and was as described. One improvement to service would be an option for next-day delivery.”

Helpful Report

Posted 1 year ago

“Fast delivery of what I wanted. Happy with that 👍”

Helpful Report

Posted 1 year ago

“good fast service”

Helpful Report

Posted 1 year ago

“I haven't used this product yet so I'm unable to comment on it yet”

Helpful Report

Posted 1 year ago

“Supply problems meant there was a delay in delivery but, otherwise, this was a good service”

Helpful Report

Posted 1 year ago

“Very pleased with the products. Items arrived later than expected due to a problem with the order. Brew Mart kept me informed as they were awaiting stock. Missed my husband's birthday so he is now getting it for Christmas.”

Helpful Report

Posted 1 year ago

“Delivery was very quick - within 48 hours. Slight problem with the delivery address (which could have been partly my fault) which was quickly resolved with my neighbour. The parcel was damaged and had been repaired by the carrier, but 4 out of 4 tins were dented, but fortunately not punctured. Haven't brewed any of them yet! With the demise of Wilko, I intend to continue using Brew Mart in the future.”

Helpful Report

Posted 1 year ago

“After an initial query on my order, the situation was remedied in a courteous, efficient way. I will use this company again.”

Helpful Report

Posted 1 year ago

“very good service”

Helpful Report

Posted 1 year ago

“Very impressed with website and how quick delivery was. Only criticism would be that the package could have been slightly more robust as I lost one item that had to be resent.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I believe we have already discussed this issue and, if I remember correctly, it was a yeast that was lost from the corner of a cardboard box. We are looking into one of two methods to resolve this issue. The first is to attach the yeast to larger items with tape. The second is to put smaller items in a bag or envelope and sellotape it to the inside of the box. We will test these over the next months and see which performs best. Yours, Brew Mart.

Posted 1 year ago

Brew Mart is rated 4.8 based on 850 reviews