Boxxco Reviews

Name: Boxxco
Address: BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2, Sittingbourne, Kent
Rating: 4.77

4.8 Rating 1,190 Reviews

95 %

of reviewers recommend Boxxco

4.8

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01795 718121

Email:

SUPPORT@BOXXCO.CO.UK

Location:

BOXXCO - ARCOLA PRODUCTS LTD, UNIT N2,
Sittingbourne
Kent
ME10 2PG

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Boxxco 5 star review on 29th August 2026

471

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came well packaged and the instructions that are included makes putting the cases together so easy. I love how it actually comes with mini screwdrivers and numbered bags for the screws, it’s the little details which impresses me more than other competitors. The Matt black base is always a nice finish. The only reason I’m not giving 5 stars is because the Amazon delivery driver left box out in the rain and it was left outside with the box fallen over, despite me being in to accept the package. I always have trouble with Amazon drivers. Fortunately package was all ok, but I know it is out of your control. Very happy with the products thank you.”

Helpful Report

Posted 6 months ago

Dear Oliver, Thank you for the detailed 4-star review! We’re glad you liked the thoughtful details like the mini screwdrivers and numbered screw bags, and that the matt black base looks great. We’re sorry to hear about the Amazon delivery issue and appreciate you sharing it with us. If there’s anything else we can do to help, please let us know. Warm regards, Team Boxxco

Posted 6 months ago

“Not the cheapest at over £140 but still looking good with the Black Pearl”

Helpful Report

Posted 6 months ago

Dear Barry, Thank you for the fantastic 5-star review! We’re glad you’re happy with the Boxxco “Black Pearl.” If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Can not comment yet, as I have not received my order.”

Helpful Report

Posted 6 months ago

Hi Anthony, We’re sorry you haven’t received your order yet. Our Customer Service team will be happy to update you, if you email support@boxxco.co.uk Kind regards, Team Boxxco

Posted 6 months ago

“This is a great item and so well made, very professionally packed for delivery. Have ordered more already.”

Boxxco 5 star review on 23rd February 2026

Helpful Report

Posted 6 months ago

Dear Mark, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the item and packaging, and it’s great to hear you’ve already ordered more. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Very pleased with the products I've received from Boxxco so far. Had to wait a few weeks for the last one but that was explained during the order process, and it was a custom made box. Will definitely continue to use them”

Helpful Report

Posted 6 months ago

Dear Nigel, Thank you for the fantastic 5-star review! We’re thrilled you’re pleased with the Boxxco products and appreciate your understanding about the custom-made item. We’ll be here to support you and look forward to your next order. Warm regards, Team Boxxco

Posted 6 months ago

“Fast n reliable n give good customer care”

Helpful Report

Posted 6 months ago

Dear Nikki, Thank you for the fantastic 5-star review! We’re glad you found our service fast, reliable, and that you’re happy with our customer care. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“An excellant product, from an excellant company”

Helpful Report

Posted 6 months ago

Dear Jean, Thank you for the fantastic 5-star review! We’re thrilled you think Boxxco is an excellent product and company. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Easy to assemble looks great”

Helpful Report

Posted 6 months ago

Dear Bob, Thank you for the fantastic 5-star review! We’re thrilled you found the Boxxco product easy to assemble and that it looks great. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Excellent product. Easy to assemble.”

Helpful Report

Posted 6 months ago

Dear Reviewer, Thank you for the fantastic 5-star review! We’re thrilled you’re enjoying the Boxxco product and finding it easy to assemble. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“These are quality cases. Very easy to assemble with no issues. The customised bases for the models are a fabulous touch 👌. My item was shipped within the time stated and very well packaged. I personally will only be getting my cases from BOXXCO”

Boxxco 5 star review on 20th February 2026

Helpful Report

Posted 6 months ago

Dear David, Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the quality, easy assembly, and the customised bases. It’s great to hear your item arrived on time and well packaged, and that you’ll be choosing Boxxco going forward. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“The displays are easy to assemble, great quality and looks amazing. Contacted Customer Services with a query and received a quick and friendly response.”

Helpful Report

Posted 6 months ago

Dear Reviewer, Thank you for the fantastic 5-star feedback! We’re thrilled you’re happy with the easy assembly, great quality, and the way it looks. It’s also wonderful to hear our customer service was quick and friendly. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“Very good quality cases, perfect for my Lego cases, better than cases I have bought in the past, but be prepared to wait, I waited nearly a month, but to be fair I did order mine just after Xmas, so there probably was a bit of a waiting list, overall very pleased with it, it actually improves the look of it.”

Boxxco 5 star review on 18th February 2026

Helpful Report

Posted 6 months ago

Dear Stephen, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re pleased with the quality of the cases and that they’ve improved the look of your Lego setup. We appreciate your patience with the wait time and understand it can be longer around busy periods. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“I’m very pleased with the display case. The quality of materials used & the manufacturing process appears to be of a very high standard. The packaging is extremely good and would withstand almost all couriers attempts to damage the delicate contents. My only reason for not giving a 5 star review is that I was not sent notification of shipping and tracking links although I was certain that this was stated when I placed the order.”

Helpful Report

Posted 6 months ago

Dear Kev, Thank you for the kind feedback and for highlighting the high quality and robust packaging. We’re glad you’re pleased with the display case. We apologise for the lack of shipping notification and tracking links. We’ll review our process to ensure you and other customers receive updates automatically in the future. If you ever need anything, we’re here to help. Warm regards, Team Boxxco Kind regards, Team Boxxco

Posted 6 months ago

“A great company to deal with and based on my order their display cases are beauriful.”

Boxxco 5 star review on 16th February 2026

Helpful Report

Posted 6 months ago

Dear Godfrey, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re pleased with our display cases and that you had a great experience with us. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Fantastic customer service, I needed a custom box for my Disney Train and was a little concerned as it was ordered back in January, I spoke to a lovely lady who assured me that it would be here within that six week window and it was exactly as promised, very happy customer here.”

Helpful Report

Posted 6 months ago

Dear Shane, Thank you for the fantastic 5-star review! We’re thrilled to hear the custom Disney Train box arrived within the promised six-week window and that you’re happy with it. If you ever need anything, we’re here to help. Warm regards, Team Boxxco

Posted 6 months ago

“Great quality items and excellent communication. Have since ordered twice more from this company.”

Helpful Report

Posted 6 months ago

Dear Alessia, Thank you so much for the wonderful 5-star review! We’re delighted to hear you’re happy with the quality and our communication, and we’re thrilled you’ve ordered with us again. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“Very happy with the quality and the service from Boxxco. They were easy to get hold of when we had a query with the base for the BMW bike and resolved the issue by sending out studs that were missing in the next days post. The boxes give the models are real presence in the room, which was a bonus as they were chosen simply to keep the dust off. They are easy to put together, the hardest part is getting the protective backing paper off. I am very happy with the service and the boxes.”

Boxxco 5 star review on 15th February 2026

Helpful Report

Posted 6 months ago

Dear Reviewer, Thank you for the wonderful 5-star feedback! We’re delighted to hear you’re happy with the quality and the service, and that we could resolve the issue quickly by sending the missing studs. It’s great to know the boxes add real presence and are easy to assemble. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“Very good service”

Helpful Report

Posted 6 months ago

Dear Adrian, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re happy with our service. If there’s anything else you need, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“I love the products, they are great, the additional option of a backbround is a nice touch and the lego models fit well. The only downside I had with this order was communication around delivery. I ordered on 2ns Jan and recieved confirmation of the order. Looking on the website delivery takes between 3-4 weeks. After 4 weeks I hadn't had any notification of delivery or a delay. A few days later I received a notification from Amazon about my item from 'seller' so it wasn't clear this was the item for delivery. Boxxco didn't confirm they had dispatched the item.”

Helpful Report

Posted 6 months ago

Dear James, Thank you for your review and for sharing both the positives and the delivery communication issue. We’re glad you’re happy with the products and the background option, but we’re sorry for the confusion around dispatch and notifications. We’ll review our order and shipping communications to ensure you and other customers receive clear updates in the future. If you’d like, we can check the current status of your order and provide a direct update. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

“Excellent products and service.”

Helpful Report

Posted 6 months ago

Dear Simon, Thank you for the fantastic 5-star review! We’re thrilled to hear you enjoyed the products and service. If you ever need anything, we’re here to help. Kind regards, Team Boxxco

Posted 6 months ago

Boxxco is rated 4.8 based on 1,190 reviews