Login
Start Free Trial Are you a business? Click Here

BOXRAW Reviews

4.8 Rating 14,649 Reviews
95 %
of reviewers recommend BOXRAW
Company Reviews Product Reviews
31,133
 Metrics Info
4.8
Based on 14,649 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read BOXRAW Reviews
Visit Website

Email:

contact@boxraw.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
"Haley L
Verified Boxraw Customer
“I keep getting emails to leave a review for products that I have not received.”
Helpful Report
Posted 6 days ago
"motoki"
Verified Boxraw Customer
“最初、届いていないのに配達完了メールが届き不満をメールで伝えました。真摯に対応をしていただき不安がなくなりました。 商品は使いやすく愛用しています。”
Helpful Report
Posted 6 days ago
"Lewis J
Verified Boxraw Customer
“Love the quality and the 2 t-shirts I own so far!”
Helpful Report
Posted 6 days ago
Niclas
Verified Boxraw Customer
“Good quality and fits nice”
Helpful Report
Posted 6 days ago
Alex
Verified Boxraw Customer
“Taglia giusta unico problema il colore di un nero sbiadito opaco quasi come una tshirt attempato Però premetto devo ancora fare il primo lavaggio quindi valuterò in seguito con più correttezza”
Helpful Report
Posted 1 week ago
Barnaby
Verified Boxraw Customer
“Love the style but the bottoms don't fit my leg length”
Helpful Report
Posted 1 week ago
"Neal L
Verified Boxraw Customer
“Love the Bivol collabs, great fit and perfect for training”
Helpful Report
Posted 1 week ago
"Jon-Thomas J
Verified Boxraw Customer
“Amazing fit”
Helpful Report
Posted 1 week ago
Theo
Verified Boxraw Customer
“Exceptional product! One of the best pieces of clothing I have ever brought. Quality is superior. Looks great. Feels smooth when doing intense training.”
Helpful Report
Posted 1 week ago
"Drew L
Verified Boxraw Customer
“I have not received it .”
Helpful Report
Posted 1 week ago
Fikile
Verified Boxraw Customer
“First time buying from Boxraw, vest is good, cargo pants are to be avoided.”
Helpful Report
Posted 1 week ago
Anonimo
Verified Boxraw Customer
“Perfect sizing and amazing fabric”
Helpful Report
Posted 1 week ago
Anonymous
Verified Boxraw Customer
“Shipping experience was awful. Took almost a month to get my order. The abc shirt is great though quality wise.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Boxraw Customer
“The whole packaging experience feels premium and the products themselves feel high quality.”
Helpful Report
Posted 1 week ago
Martin
Verified Boxraw Customer
“Some small mishap with shipping, after reaching out it was sorted out quick”
Helpful Report
Posted 1 week ago
"Angel Z
Verified Boxraw Customer
“You guys haven’t shipped it yet!!!!”
Helpful Report
Posted 1 week ago
"Jonathan"
Verified Boxraw Customer
“Good website, easy to navigate. Brand image is good, with wider coverage now they are sponsoring major boxing events. Products are well selected and look like good quality. First line customer service is a bot which only repeats what’s on the website, so wasn’t much help.. I had a sizing enquiry which I didn’t get answered, so had to take a chance.. fortunately for me the item fit perfectly.”
Helpful Report
Posted 1 week ago
Faisal
Verified Boxraw Customer
“I am very impressed with the quality provided by Boxraw. The clothing is very comfortable, looks good and I feel that it truly allows you to move freely.”
Helpful Report
Posted 1 week ago
"Maksym M
Verified Boxraw Customer
“Extremely Disappointing Experience with Boxraw I rarely leave negative reviews, but my experience with Boxraw has been incredibly frustrating. I placed my order and waited well beyond the expected delivery timeframe. After more than 10 business days, my package still had not arrived. To make matters worse, I received an automated email stating that my order had been delivered when it had not been delivered at all. This caused a great deal of confusion and wasted my time trying to figure out where my package was. When I contacted customer support, I was informed that the delivery notification had been sent in error due to warehouse issues. While mistakes happen, customers should not be receiving false delivery confirmations. The biggest issue, however, was being informed after the order had already shipped that I would be responsible for customs duties and import charges. This was not made sufficiently clear during checkout. For a simple order of two T-shirts, being surprised with additional fees after the fact is unacceptable. The only resolution offered was reimbursement of 50% of the customs charges, despite the significant shipping delays, incorrect delivery notifications, and poor communication throughout the process. I do not believe this adequately addresses the inconvenience caused. To make matters even worse, after I expressed my concerns and requested a fair resolution, customer service effectively stopped addressing the core issues and became largely unresponsive. Instead of working toward a reasonable solution, I felt that my concerns were being ignored. This level of customer service is extremely disappointing, especially for a company that presents itself as a premium brand. Overall, the customer experience has been disappointing from start to finish. Delays can happen, but transparency, communication, and accountability are essential. Unfortunately, Boxraw failed on all three fronts in my case. I would not recommend ordering internationally from Boxraw unless you are prepared for potential delays, unexpected customs fees, misleading delivery notifications, and poor post-purchase customer support.”
Helpful Report
Posted 1 week ago
Chris
Verified Boxraw Customer
“Really fast shipping and fantastic quality. Will definitely be purchasing from Boxraw again”
Helpful Report
Posted 1 week ago
BOXRAW is rated 4.8 based on 14,649 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request