Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,898 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 20th August 2026

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the service and lovely second hand Stratocaster I have previously purchased a Gibson acoustic great guitar no problems thanks Thomas”

Helpful Report

Posted 9 months ago

“Excellent service. Delivery men were most helpful.”

Helpful Report

Posted 9 months ago

“This was my first order from Bonners Music. I was surprised to get a personal phone call thanking me for the order and discussing my requirements for the setup of my new Rickenbacker. It arrived beautifully set up and with my chosen guage and brand of strings. Fabulous guitar and great service! Thank you Bonners.👍”

Bonners Music 5 star review on 14th November 2025

Helpful Report

Posted 9 months ago

“Very quick and efficient service”

Helpful Report

Posted 9 months ago

“Fantastic service, I had an issue with my order but it was handled perfectly by Vicki, their customer service is excellent and would highly recommend them. I'll definitely buy from Bonners Music again. As for my purchase, the Piano(Kawai ES-60) is absolutely amazing, great price, perfectly packaged and was dispatched quickly, thank you!”

Helpful Report

Posted 9 months ago

“Many thanks to Neil and Carl at the Newcastle store. I am extremely happy with my purchase and the courtesy extended to us. We received excellent advice and their enthusiasm for music made our visit all the more pleasurable. The delivery team were highly experienced and very helpful.”

Helpful Report

Posted 9 months ago

“Staff were very helpful keyboard delivered on time, no hassles whatsoever.”

Helpful Report

Posted 9 months ago

“Very efficient! Hotline staff are very helpful and polite 👍🏽 Delivery arrangements is over my expectation!”

Bonners Music 5 star review on 12th November 2025

Helpful Report

Posted 9 months ago

“The items I wanted to buy were reasonably priced and there were purchasing options that helped greatly. Any queries I had were responsed to via email and delivery was satisfactory too. All in all, a very good shopping experience. Thank you.”

Helpful Report

Posted 9 months ago

“Website was informative, shipping was prompt after ordering and happy with product”

Helpful Report

Posted 9 months ago

“The service provided by Bonners was exactly what I wanted. Equipment was available and arrived through a reliable carrier. Perfect.”

Helpful Report

Posted 9 months ago

“Excellent service from the Bonners team. I made an enquiry about a new digital piano and I received a reply within minutes. I went ahead with the purchase and my new piano was delivered next day. Excellent from start to finish.”

Helpful Report

Posted 9 months ago

“Everything came in perfect condition, and my digital piano arrived very shortly after I ordered it. I’m very pleased with the product itself, everything works absolutely fine and the piano itself is actually very functional and high quality. Thank you so much!!”

Bonners Music 5 star review on 10th November 2025

Helpful Report

Posted 9 months ago

“My order arrived on time and in perfect condition. Thank you for the excellent service and careful packaging!”

Helpful Report

Posted 9 months ago

“I had a second hand SRX -98 Analog essentials EXPANSION BOARD From Bonners Music for my ROLAND-G synth. It has lots of new sounds on it. To play with on my JUNO-G . It was one of the better thing’s I got from Bonners music. This was my first perches from them. And if they will let me get what I want then it will not be the last time I get keyboards and things from them. Ps I only went to Bonners as ANDERTONS 1964-2024 60th would not let me Buy on my credit card a ROLAND JUNO X NEW THAT THY HAD IN STOCK . As it was £200 more than the last synth I had from them spent thousands of ponds with them And don’t want to get any more from them. I am now shopping with BONNERS. MUSIC From now on . I recommend them to all musicians who want good instruments to buy new ones and second hand Keyboards. Thank you lots BONNERS MUSIC SHOP’S”

Helpful Report

Posted 9 months ago

“Excellent service and delivery lovely product”

Helpful Report

Posted 9 months ago

“Really happy with the excellent advice and service we received in the showroom and subsequently. And very happy with the new piano. Thank you!”

Helpful Report

Posted 9 months ago

“Exceptionally quick delivery here to the far West Country. Well packaged. Clear email communication”

Helpful Report

Posted 9 months ago

“Great service from Bonners. Fast delivery, and good communication. The 5 year warranty is definitely an advantage on a major purchase.”

Helpful Report

Posted 9 months ago

“I had a problem with the delivery and Vicky of Bonners sorted that out for me, so I am well impressed with their customer service.”

Helpful Report

Posted 9 months ago

Bonners Music is rated 4.9 based on 4,898 reviews