Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,894 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 13th August 2026

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, was givern a voucher and all sorted by staff in the shop, no problem. Got a great variety of assesorys and great help and advice. Look forward to visit again.”

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Posted 8 months ago

“Great service, very helpful in choosing my new. Thanks Dave French”

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Posted 8 months ago

“Good service, reasonably price and guitar set up well”

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Posted 8 months ago

“From when I ordered the piano for my daughter the service has felt attentive, personal and responsive. I have felt informed and involved every step of the way, and it felt they went the extra mile to make sure the process was as frictionless and easy as possible. 10/10”

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Posted 8 months ago

“Everything good so far 😱”

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Posted 8 months ago

“Popped into shop for advice on what to buy for my daughter, chap was really helpful, shop has a good selection, bough a keyboard delivery was fast tracked no problem thank you”

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Posted 8 months ago

“Prompt, courteous and efficient service. That’s why I was a return customer! (And I live in Scotland…)”

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Posted 8 months ago

“Bought my Yamaha piano recently. Bonners did a price match. The purchase on line was very easy and delivery was prompt. Very happy.”

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Posted 8 months ago

“Great service and products. Thank you”

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Posted 8 months ago

“Put simply, there is just NO better retailer of musical instruments, certainly in the UK and probably in the whole of Europe than Bonners!! I say this as a customer of their's who has spent several thousands of pounds with them on a few occasions and will no doubt do so again!! The service, courtesy, professionalism and vast knowledge of the staff, especially Jackie and Vicki, is second to none and makes the overall buying experience something of a great privilege!! All of that said, they also offer the most competitive prices around!! Beyond superb!! I would recommend anyone thinking of buying from Bonners should do it without hesitation, you will NOT regret it!! I personally cannot thank them enough!!”

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Posted 8 months ago

“ordered a piano chair and came out very nice. arrived in two days”

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Posted 8 months ago

“Just bought a Martin guitar from bonners and I was really pleased with there help on choosing right guitar and delivery was fast and efficient. Will be buying another guitar from bonner in future.”

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Posted 8 months ago

“Bought the Modx 7+. Excellent service. Quick delivery. Very pleased overall. Definitely recommend Bonners Music”

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Posted 8 months ago

“Super customer service, delivery super fast. Would highly recommend. 5 star”

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Posted 8 months ago

“Excellent experience of buying a keyboard and speakers from Bonners. The items were competitively priced, and were delivered within a couple of days of placing the order. I also found one of their keyboard specialists to be extremely helpful (and knowledgeable) when I contacted him with a query, and I felt he was genuinely keen to advise me.”

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Posted 9 months ago

“Absolutely superb service. Neil supported with selecting the right stage piano for my son. Let him try them all out, total patience and expertise. Brilliant …. Highly recommended. Great to have a superb piano store so close. Well done Bonners.”

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Posted 9 months ago

“Quick delivery with good tracking. Best deal around (with true availability) at the time. Thanks guys”

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Posted 9 months ago

“Delighted with the service and lovely second hand Stratocaster I have previously purchased a Gibson acoustic great guitar no problems thanks Thomas”

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Posted 9 months ago

“Excellent service. Delivery men were most helpful.”

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Posted 9 months ago

“This was my first order from Bonners Music. I was surprised to get a personal phone call thanking me for the order and discussing my requirements for the setup of my new Rickenbacker. It arrived beautifully set up and with my chosen guage and brand of strings. Fabulous guitar and great service! Thank you Bonners.👍”

Bonners Music 5 star review on 14th November 2025

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Posted 9 months ago

Bonners Music is rated 4.9 based on 4,894 reviews