Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,638 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service particularly after the sale. Thank you Bonner’s”

Helpful Report

Posted 7 years ago

“Knowledgeable staff. Wide range of instruments available.”

Helpful Report

Posted 7 years ago

“Quality of instrument great and the guys delivering it did a great job and unpacking the piano and getting it all set up. Excellent price too! Only improvement could be delivery times for those outside of London ... the wait was 3 weeks even though it was in stock!”

Helpful Report

Posted 7 years ago

“I watched a couple of Bonners keyboard comparison reviews on Youtube which were very informative and helped me decide which keyboard to buy. I telephoned Bonners to check that the product I wanted was available and obtain confirmation on the additional items included in the offer. The delivery was prompt and the items received were exactly as described on their website. The packaging offered good protection to the products sent. The Roland PF-90 performs beautifully and I am very happy with my purchase.”

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Posted 7 years ago

“Excellent communication. Reasonable px offer. Pleasure to do business with.”

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Posted 7 years ago

“No pressure from the staff, just sound advice. Would highly recommend.”

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Posted 7 years ago

“It was a no brainer with a great trade-in price for my Kawai VPC 1. The Kawai CA98 is fantastic, excellent sound, keyboard feel and looks.”

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Posted 7 years ago

“Tremendous place with really helpful staff”

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Posted 7 years ago

“Excellent service. A very good price for an insrument in perfect condition. I was so pleased that when I saw you had another identical instrument, I bought it for a friend. Well packed and efficiently delivered.”

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Posted 7 years ago

“Great Knowledge, ability to compare pianos, excellent service.”

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Posted 7 years ago

“Lots of instruments to choose from and expert advice”

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Posted 7 years ago

“Product was in stock price was competitive delivery arrived on time . And we are very pleased with the piano .”

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Posted 7 years ago

“Excellent service. Very helpful and pleasant staff. Very competitive price.”

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Posted 7 years ago

“Fantastic company and service I would highly recommend them.”

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Posted 7 years ago

“great service no hassle you know you are buying the best equipment when you buy from Bonners great service .”

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Posted 7 years ago

“Great honest service. Thanks”

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Posted 7 years ago

“Excellent service, polite and efficient.”

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Posted 7 years ago

“Brilliant service as usual,Jackie sorted me out an unbeatable part exchange deal.Great service from all the staff,excellent,many thanks.”

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Posted 7 years ago

“Friendly helpful service. Great piano. I would recommend Bonners Music to anyone”

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Posted 7 years ago

“Bonners were wonderful from the outset and with an after sales query. The delivery arrived on the date it was supposed to and was beautiful and remains a beautiful piece both to look at and play. Would definitely recommend Bonners they were first class. Thank you”

Helpful Report

Posted 7 years ago

Bonners Music is rated 4.9 based on 4,638 reviews