Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,781 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The discussion about my piano and exchange for the Yamaha was good.”

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Posted 8 years ago

“After doing a lot of online research and spending a good 3 hours trying guitars in Bonners (they were very accommodating) I pulled the trigger on this 2016 Explorer T, partly influenced by seeing Dinosaur Pile-up and being familiar with Hetfield, Smith, It was set up very well by Bonners before I picked it up, nice low action and set up with 9-42s. The slight slipping of the G tuner was also cured for me. This is a great guitar. Very easy to play, nice width and radius to the fingerboard, well balanced and excellent tuning stability. The 500T /496R pick ups are great, high output giving a tight sound through my AC30HW and a usable clean sound in the middle position. The bridge pickup is great for lead, lots of sustain, and nice and bitey with some crunch. The neck pickup is bluesy and note clarity excellent if you are careful with the gain level. Sweep picking through to Hendrix this guitar can do it. I've got a Gibson SG Standard 2013 (based on the 61RI) and MIM Fender Jaguar but the Explorer is now my go-to guitar for gigs, it is reliable and can do anything from metal, classic rock, 60s, to indie rock. The cherry finish is great, you can see the woodgrain and any joins on the body are pretty much invisible. The price was also the cheapest I could find, including online. Great service, yes I would recommend Bonners, and I would recommend this guitar too.”

Bonners Music 5 star review on 11th March 2018

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Posted 8 years ago

“Excellent service from Jackie and the rest of the staff. They worked out a great price for me when i traded in my old keyboard, and the delivery was great, many thanks. Can't be beaten.”

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Posted 8 years ago

“Great deal, great product and great service”

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Posted 8 years ago

“Excellent opportunity to try many pianos st Reigate. David was very helpful with online searches for the exact model I wanted and in giving advice. The after sales service was first rate and the piano is just what I wanted!!”

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Posted 8 years ago

“Excellent Clavinova CLP635, very quick delivery, good value for money.”

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Posted 8 years ago

“I was looking to upgrade from my Yamaha Clavinova to a new AvantGrand N1 and emailed a number of music shops. Bonners were the most customer-focused and offered the best price, trade-in and finance deal. Amanda was a pleasure to deal with and arranged delivery within days. When it arrived (on time) the delivery team were efficient and polite. Oh, and the piano is amazing as well as well!”

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Posted 8 years ago

“Good service in the store and helpful staff. Delivery of the Yamaha CVP-509 was on time and carried our quickly and safely. I am very pleased withmy purchase.”

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Posted 8 years ago

“The casio privia px-560 was very competitively priced and it arrived with the stand and pedal on the day I wanted. Got it set up and working quickly and enjoying sounds and functions on the keyboard. As a guitarist that is familiar with chord structure it has not taken me long to play chords with my left hand and play by ear melodies with my right hand. Some very pleasing tones available as well as being aided by the good range of accompaniment styles. Overall I am a very satisfied customer and was drawn to buy by the very professional review of product by Tony on Youtube.”

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Posted 8 years ago

“Good service, helpful staff and very happy with amp!”

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Posted 8 years ago

“Bought Yamaha digital keyboard package. Very helpful staff who knew what they were talking about. The sustain pedal failed within a month - rang them and they sent a replacement straight away. Phone answered quickly, polite, all good. And love the Yamaha.”

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Posted 8 years ago

“Very quick delivery and hassle free.”

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Posted 8 years ago

“Highly recommend!! Great service, price, quality and efficiency. :) Haven’t had a problem, so can’t comment about any return policies/service etc.”

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Posted 8 years ago

“Fast delivery. Excellent service. Quick and knowledgable answer to my phone call question.”

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Posted 8 years ago

“Very quick. Delivery of flight case for my tyros5 and delivery of the new genos and collection of T5 within a couple of days that's what I call service.”

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Posted 8 years ago

“Bonners had the synth I wanted when all other shops only had b stock..”

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Posted 8 years ago

“For their patience with me even if I’m struggling with my English , for being professional people and nice”

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Posted 8 years ago

“Great experience, I received my delivery really quickly. The piano is digital but it has nice singing sound and allows you to play with dynamics. Great if you live in rented appartment and might need to move the instrument often. It's portable and very easy to carry!”

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Posted 8 years ago

“Very efficient way my enquiry was dealt with,and how smooth and easy the transport arrangements were for the delivery of my new piano.Would certainly recommend to others.”

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Posted 8 years ago

“Very helpful, nothing was too much trouble”

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Posted 8 years ago

Bonners Music is rated 4.9 based on 4,781 reviews