bOnline Reviews

Name: bOnline
Address: Terminal House, 52 Grosvenor Gardens, London, City of Westminster
Rating: 4.63

4.6 Rating 936 Reviews

92 %

of reviewers recommend bOnline

Company Reviews

Metrics

4.6

Based on 936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service received today”

Helpful Report

Posted 8 months ago

“Melissa this morning has been an absolute star. She is knowledgeable and easy to speak with.. Melissa is very Articulate and professional. Dealt with the set up for My Sole trader Business Phone Applications Swiftly and No Problem. That Young Lady is a Credit to Your Company and Her Colleagues. She Can Go Far in The Be online Company. Thank You Melissa for Your Instructions and information. Have an Amazing Day and Your Advancement in the World of Telecommunications. Kindest Regards, Stephen Thornley 😸”

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Posted 8 months ago

“Very easy to deal with. Very knowledgeable (and if they didn't know the answer found out and got back to me). So far so good. Lets hope the good service continues.”

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Posted 8 months ago

“Very helpful and friendly.”

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Posted 8 months ago

“Great Service from Aadam Basha and Dominic Claassen. I was ready to go online within minutes! Thank you Gentlemen!”

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Posted 8 months ago

“Great help today from Chelsea. Very informative, helpful and answered all my queries.”

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Posted 8 months ago

“Very informative and clear.”

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Posted 8 months ago

“An excellent service offering great value. It's very simple to use and totally professional. Ruona and Karabo are excellent on the phone.”

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Posted 9 months ago

“Aadam and Rouna have been very helpful on the call. I was looking to purchase VOIP services they have helped and explained me throughout my onboarding. Very professional team.”

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Posted 9 months ago

“Really great service today from the agent”

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Posted 9 months ago

“Thank you for your help, Mellissa.”

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Posted 9 months ago

“Good service, Aadam n Dom was very helpful”

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Posted 9 months ago

“Happy with the service”

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Posted 9 months ago

“Melissa & Ruona we're very friendly, professional and informative. They answered all my questions and made the process of transferring my business number easy”

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Posted 9 months ago

“Aadam + Sakiena have been great and happy to recommend them”

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Posted 9 months ago

“I recently started using Bonline for my business, and I have to say, I’m really impressed. The setup process was smooth, and the platform itself is intuitive and user-friendly. Managing my business phone system has never been easier! Customer support has been fantastic—responsive, knowledgeable, and always ready to help. The call quality is crystal clear, and the pricing is very reasonable compared to other providers I’ve used in the past. Overall, I highly recommend Bonline for any small business looking for a reliable and efficient phone service.”

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Posted 9 months ago

“Really lovely service with knowledgeable staff. Aadam was very helpful and he walked me through the set up process patiently despite me missing a few scheduled calls.”

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Posted 9 months ago

“Outstanding personal service from Riaz and Melissa, making the process streamlined and easy. You are both an asset to your company. Respect !”

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Posted 9 months ago

“Chelsea and Naseegha were very friendly and informative”

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Posted 9 months ago

“Bonline always has an excellent customer service I spoke to Naseegha Abrahams and I was pleased to speak to such a nice person. She knew what I need and she managed to do it in a very pleasant way. Credits to Bonline. I know is only a call centre but is very important for a customer the person at the other end of the line to have the knowledge to help you. Usually this is not the case with other call centres. Thank you Naseegha.”

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Posted 9 months ago

bOnline is rated 4.6 based on 936 reviews