BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I reported a problem with a new monitor not working it was quickly resolved and a speedy oil delivery was arranged to ensure that I had an adequate supply. The courtesy of a follow-up email to confirm the action taken was appreciated.”

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“Very good”

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“Good service, but nearly over-filled the tank on this occasion.”

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“Delivery ahead of schedule great service!”

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“Easy to use and best prices quoted.”

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“At the time of ordering Boiler Juice advertised best price guaranteed. When our oil arrived it was 5pence a litre more than Banwy Oil charged if I had gone direct to them. I was stone walled by Boiler Juice when I complained. They said I has to prove it was that price the day I ordered. It was. They were unheplful, and never replied to messages. If you are going to offer best price Guaranteed and not deliver it is misleading and false advertising. Check before you buy from this company.”

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“Very good service, as a customer i have no problems so far”

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“always good service”

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“Always on time and very helpful if there is any problems and hopefully always do the best price.”

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“very helpful and quick”

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“Very efficient service! Very happy!”

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“Quick service”

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“very friendly staff really helpful when i found i had wrong address for delivery and needed to change it after i had paid”

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“Excellent way to get the best price for heating oil. Saves lots of phoning around. Delivery quicker than expected.”

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“brilliant service”

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“Good automated service via website. Delivery Driver was very polite and efficient.”

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“An efficient service much appreciated as being a reliable support in this witer season”

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“Nice and simple, order at one price and sometimes when grouped the price goes down, good feature!”

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“They were just first class I am unable to use the phone for more.”

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“Easy ordering and quick delivery this time. Shame they have to charge for organising it as it sometimes makes for them being more expensive. Would be nice to just have a one-stop shop rather than shopping around each time”

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BoilerJuice.com is rated 3.3 based on 1,009 reviews