BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.31

3.3 Rating 1,009 Reviews

57 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

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Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

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BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

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“If you can get through to by phone you are lucky. There’s nothing better than speaking to someone. Unfortunately Boilerjuice don’t have the staff and have a online chat method that also has a long wait. It’s not a happy experience. The people if you are lucky enough to talk to them are great. They just have to sort themselves out so the customer experience exists and is better. Especially in these times with massive cost increases.”

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“Easy to order, best value for money and delivered earlier than date given.”

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“Does exactly what I expect, good price, reliable delivery, excellent service”

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“I thought I already have done. The problem lies in the short notice you sometimes give of your attendance, that is why I have not given you excelllent”

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“Really good service, as usual. Thank you.”

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“delivered promptly and friendly and efficient”

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“Good price and very quick delivery.”

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“I have always found it easy to order from them and they really do give the best price possible.”

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“Was delivered without notification. Driver broke my solar lights.”

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“Terrible service.”

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“Great service, competitive pricing and unexpectedly quick delivery. Highly recommended.”

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“Quick and efficient.Easy to order and delivery as agreed.”

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“Shocking service. They cancelled my order five days after accepting payment and undertaking to deliver it. I lost £100 at their prices as the cost rocketed by 20 ppl in those 5 days ! I ordered elsewhere and still lost over £60 due to their unbelievable error. They should repay me my loss”

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“A quick and reliable service. Oil delivered sooner than expected. And cost slightly lower than original quote. All in all a fab company that does it's best for you. Thank you Boiler Juice for a great service.”

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“great service delivered ahead of schedule”

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“Great efficient service”

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“excellent service as usual”

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“Always straight forward and prompt service. A pleasure to use and nearly always the most competitive price.”

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“..........”

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“signed up to connected to ensure i did not run out of oil and always achieve the best price. Boiler Juice have continually ordered me the minimum amount 500L on an urgent order tariff despite us already having half a tank. Chat timing out and no response to emails and calls disabled. unhappy customer.”

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BoilerJuice.com is rated 3.3 based on 1,009 reviews