“I have not received my item, and it has been forever. When I contacted your team I was told to wait till the 2nd of june. Which is unfair, due to the delivery not coming I had to order my shampoo from elsewhere, so it ended up costing me double and I have not been given a refund i’ve been told to wait”
Posted 11 months ago
We're sorry to hear that your order has not arrived. Due to the Coronavirus pandemic, the Royal Mail is sometimes taking much longer than normal to deliver packages. Most packages are being delivered within 3-4 working days. We have refunded your payment and sent you an e-mail with a special offer to compensate you for your trouble. Please accept our sincere apologies for any inconvenience caused.