Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.41

4.4 Rating 1,609 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The jumper is way too big for me so not sure I will wear it as often as I wanted to but had I ordered the XS I think I would have been happy with it”

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Posted 2 years ago

“Not as I saw online”

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Posted 2 years ago

“Unfortunately, very poor customer service and return policy. The winter jacket ordered was delivered damaged. Probably with a cat knife 3 cuts were made. After sending pictures to Blakely and asking for an exchange, the exchange was refused. The reason given was that the damage was not a manufacturing fault and would not be refunded. This is now the second time that Blakely have refused a refund. So the clothes are good, but you have to be lucky that everything fits and is not torn. I had to get paypal involved to hopefully get a refund at all. It was only after I got Paypal involved that I had to send it back to them and I am still waiting for a reply. By the way, the item was shipped from a German seller but had to be sent to the UK.”

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Posted 2 years ago

Blakely Clothing is rated 4.4 based on 1,609 reviews