Bladder & Bowel Community Reviews

4.6 Rating 10,683 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
4.6
Based on 10,683 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Bladder & Bowel Community Reviews
Support is important
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Posted 1 year ago
Such a vital service the Bladder and Bowel Community provide to people with these embarrassing conditions. 10 out of 10
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Posted 1 year ago
Thank you
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Posted 1 year ago
I've got my key wich i'm greatfull for, but a card to put in my purse or in my phone case, would be really handy too incase i ever forget/loose the key.I've used the key alot to sort myself out. Thankyou for all your help and support♡ Natalie♡x
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Posted 1 year ago
I applied for an IBS Card, from the Bowel & Bladder Community, It arrived within a few days of applying for it, along with other information to I would normally wouldn't be aware of. I carry my card around with me when I'm in public which has given me confidence to go outdoors with more confidence than ever before.
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Posted 1 year ago
Thank you for your review, we very much appreciate it and are very happy to hear that the Just Can't Wait card gives you more confidence. Hopefully many more people can benefit as you do too. If you need anything more feel free to visit our website at any time. All the best - Bladder & Bowel Community Team
Posted 1 year ago
Very useful. Wasnt aware of a test when I hit 60 but I did and it was good to know i am negative. Only down side was my first sample did not reach you, but it all worked out fine in the end
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Posted 1 year ago
I found it difficult to access the bowel and bladder toilet card and link it to Googlepay, but I'm glad I managed it, it's really handy
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Posted 1 year ago
Extremely helpful to share experiences.
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Posted 1 year ago
Getting some good adviceabout my problem,some not to positive
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Posted 1 year ago
The caller that gave me a courtesy call seemed lovely. Made me feel at ease
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Posted 1 year ago
Not had to use yet but hopefully do all i need it too
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Posted 1 year ago
Unable to download. Could you please send to me through post. Thank you
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Posted 1 year ago
Hi there David, Thank you for your review - we're sorry to hear you can't download the digital card. If you'd like to order a plastic card, simply complete the form (see Plastic Card section to download this) and return it to us with payment, we'll then post out your card. https://www.bladderandbowel.org/help-information/just-cant-wait-card/ With thanks and kind regards - Bladder & Bowel Community Team
Posted 1 year ago
i did it for my mother she dnt have a phone was wandering if you could send a card for her
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Posted 1 year ago
Dear Joan Thank you for taking the time to write your review - may we suggest a plastic card might be better for your mother? If you'd like to order a plastic card, simply complete the form (see Plastic Card section to download this) and return it to us with payment, we'll then post out your card. https://www.bladderandbowel.org/help-information/just-cant-wait-card/ With thanks and kind regards - Bladder & Bowel Community Team
Posted 1 year ago
Good pads need to be more absorbent so you stay dryer for longer, especially at night we're it matters the most.
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Posted 1 year ago
Fantastic just a shame all shops won't allow the card
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Posted 1 year ago
I find the information on the site very good and knowledgable.
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Posted 1 year ago
Great Idea, very handy to make use of public convenience where possible
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Posted 2 years ago
Had ibs for 30 years. Have incontinent underwear.But is expensive!!
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Posted 2 years ago
I am happy to join with yours thanks for everything
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Posted 2 years ago
very happy with company.only drawback i feel is having to leave a note on the door if going out when delivery is due.i have said from beginning of supply,to text me when delivery is due,but this has never happened...since delivery has changed to DPD,no notice is given.
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Posted 2 years ago
Hi there Jane, We're sorry to hear your feedback, and will ensure we address this with our delivery company to see if this is something we can improve on. If there's anything more we can do to help do contact us at help@bladderandbowel.org With kind regards - Bladder and Bowel Community Team
Posted 2 years ago
Bladder & Bowel Community is rated 4.6 based on 10,683 reviews