“Prompt and easy service! They spotted that I'd ordered two different sizes of sock and checked it was correct. No! Operator error! Goiod spot. I got a couple of pairs and they are warm, comfortable and are a good fit to my usual size. Look good. Only two weeks in but very happy.”
“Excellent quality product, this is my 3rd hat from Black Yak & my 2nd for my husband. We both love how they look & the quality, would not by a wool hat from anywhere else now - thank you.”
“I ordered gloves and the colour was not what I expected so black yak changed them the next pair had a little problem in the finger ( not knitted tight enough) so a small hole. These they exchanged again without any fuss. I would highly recommend black yak ,I have the mittens I bought last year and they are so warm ,now I have gloves too.”
“The quality of Black Yak products is superb! I like the fact they are made by artisan crafters and ethically sourced.
I now have 6 of Black Yak bags, 4 cotton and 2 leather and love all of them”
“Really pleased with quality of product and prompt delivery. I wish the business the best of luck in making lots of people warm and colourful in the future!”
“Beautiful chunky knit jumpers.So good after receiving the first one I ordered a second and glad I did! Fast delivery and the sizing is spot on. Brilliant!!!!!”
“What a hat!!!!!!!....So well made and so comfortable....So many colours to choose from....I chose well. Thank you for a very well made item.
Sheila x”
“Excellent customer service. Thank you for holding my order during the Canadian postal strike. The hat arrived when service resumed. Thank you also for the emails with Mandy.”
“I have been absolutely delighted with the professional service and the quality of my wool hat, it is comfortable, light to wear and looks great. 😊 Love it.”
“The hat was perfect, nicely made and properly lined and exceeded my expectations. There was even a nice handwritten message acknowledging my payment.”
“Bought two jackets, one for my brother who is in a wheelchair so needed something warm for when he is outside - and one for me with an amazing pointy hood!
I bought them because someone introduced me to Black Yak by buying me a jacket - that I have been so impressed with. It is so warm and comfortable.
My brother is delighted with jacket, as I am with both of mine. Try one - you'll see!”
English