“Lovely hat, my second from Black Yak. Customer Service contacted me to check the size before sending out, much appreciated, the fit was perfect. Fairly traded reasonable prices despatched promptly. What more could I ask . Very happy, thank you Black Yak”
“Ordered a pure wool beanie hat in the sale and a pair of mittens. Gave an idea of the fit, and they duly arrived beautifully packaged and of excellent quality. They will be tested on our up and coming Northern Lights cruise to Tromsoe.”
“Best customer service I have ever received, seriously! Buying online is nearly always a 'distant' experience - not so here! Friendly, very trusting, and exceptional service! This should be one of those teaching videos for all online retailers! Thank you so much Mandy, you are a star! 😊”
“Delighted with my new hat. Colours are lovely. Parcel arrived within a couple of days. Great service from the Black Yak Team.
I hope my new hat lasts as long as my original hat bought by my husband as a Christmas present at least 10 years ago 🤣”
