“I was really impressed with Black Yak (I never give the highest score, so four out of five is good for me!). The ordering was easy, the delivery followed promptly and the hat is great. The quality is the best, my husband loves it and the fit is perfect, despite my my random sizing information. Keep up the good work in 2022.”
“Given four stars as due to the time of year (despite the not so summery weather) I haven’t fully tried the wrist warmer gloves. However they look lovely and are cosy with a lovely soft lining.
The delivery was as specified and I put in an extra request when ordering which was also fulfilled, with a lovely personal note included in the package.
Brilliant customer service, well done. I’d fully recommend and use again. Thank you.”
“Pleased with the purchase of my mittens, the navy is a purplish navy which I really like might not work for you if are expecting a true navy.
Lovely and warm and a nice long cuff to cover your wrists. Would buy another pair in the future”
“I have just bought a second Black Yak woolly hat. I loved my previous one so much that I wore it out. I asked my wife to repair it, but she did not think she could - so she bought me a new one instead, which seems even better than the first one.”
“I really like the hat and the fact that the company is a Fair Trade company. However the lining is made of polyester which as we know sheds particles when washed which I am not happy about.”
“excellent service. ordered average size mittens, but find they are rather big, especially the thumbs However should keep hands warm and space to out warmers inside”
“Good to be ab.e to order Christmas presents from a fairtrade company. Good and personal service. Due to the nature of the products sizing is not always standardised so you need to specify clearly on ordering what sort of size is needed and whether you need male or female sizing. However, when you do the response is helpful and prompt. Courier was expensive. Post would have been fine.”
