Billingham Reviews

4.9 Rating 1,187 Reviews
98 %
of reviewers recommend Billingham
4.9
Based on 1,187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Billingham Reviews

About Billingham:

Billingham are a family owned company, manufacturing camera bags for the world’s photographers since 1973 alongside a range of leisure and laptop bags. All bags are made in the West Midlands area of England, a region famous for manufacturing. A core reason for Billingham’s longevity is the fact that from the start, the Billingham family were determined that their products would always be made to the very highest standards from the best available materials to provide high levels of protection for their valued contents.

A notable feature of Billingham camera bags is that they are made from a distincive 3-layer waterpoof canvas that never needs reproofing. They also feature genuine top grain leather and solid brass details.

Like any premium product, the quality of materials, design and craftsmanship that goes into creating a Billingham means that it represents a significant investment. It’s important that they don’t just look beautiful, but that they do their job of protecting equipment wherever they are and whatever they’re being used for – year in and year out.

Visit Website

Phone:

1384412700

Email:

help@billingham.co.uk

Location:

Unit 4, City Estate, Corngreaves Road
Cradley Heath
B64 7EP

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Billingham 5 star review on 31st March 2024
Fausto B
Billingham 5 star review on 14th March 2024
Nelson C
Billingham 5 star review on 29th January 2024
Michael V
Billingham 5 star review on 20th January 2024
Luis M
Billingham 5 star review on 20th January 2024
Luis M
Billingham 5 star review on 17th August 2023
Tony H
Billingham 5 star review on 17th August 2023
Tony H
158
Anonymous
Anonymous  // 01/01/2019
I had a fault on a nearly new bag, and I had to prove my purchase and find receipt. The retailer helped me locate receipt from their records, they had terrific customer serrvice, just like Billingham used to have. The bags are good, but the customer service isn't what it used to be. I like their stuff, but my loyal custom doesn't mean a thing now like most companies, which is so dissapointing.I bought a new insert for an old Packington bag which is the review invitation I think, which I think is great. I got the Packington for less than 25 percent of an an Eventer second hand from a camera shop in terrific condition, and think it's a better bag personally _ I hope they remember how they got so well known, and go back to not assuming everyone is some kind of shifty character trying to pull a fast one _ I have sold hundreds of their products when working in retail, so it was a doubly hurtful attitude to me. Mostly I buy new bags, but I think the heyday of quality may be in the rear view mirror now _ I hope they pull their socks up !
Helpful Report
Posted 2 weeks ago
Hi Jon, Thank you for your feedback. I'm glad to hear that the replacement Packington insert is great and that you got a good deal on the bag. I'm sorry to hear though that you were unhappy with our customer service during your repair. Unfortunately, when you haven't bought from us directly we do need to ask for proof of purchase - and I think you'll find this to be true across almost all manufacturers. When a customer doesn't have this we'll always work with the customer to find an alternative proof of ownership or purchase date, but we'd always ask for proof of purchase in this first instance (which we always recommend that customers keep in case it is needed). Kind regards, Billingham Team
Posted 1 week ago
Site a bit confusing when it keeps going back to asking which site to use. But good apart from that
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Posted 3 weeks ago
Excellent quality, great service, helpful staff.
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Posted 4 weeks ago
Great company and great products. They are my first choice when I'm looking for a new bag.
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Posted 2 months ago
These straps are amazing quality and can make a bag look new again. I just wish they where sold separately not always in pairs.
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Posted 3 months ago
Quality product
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Posted 6 months ago
Overall, Billingham are suppliers of the highest quality, durable, camera bags.
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Posted 8 months ago
I have made a mistake and I meant to order the pro, Hadley small bag is nice but the company should discontinue this model. With 30 pounds more you get a much better bag , a top handle, a removable shoulder strap and you can hang it on your trolley.
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Posted 8 months ago
Hi, Thanks for your feedback. We continued this model as some people feel that it is more discrete having no handles etc. I'd also say it's our best looking bag, but that's just a personal opinion! Thanks, Billingham Team
Posted 8 months ago
Just about the only bags that don't need a silly rain hood.
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Posted 11 months ago
Great bags. High quality. I suspect it will last for years!
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Posted 11 months ago
Love it, extremely durable bag.
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Posted 1 year ago
quick delivery
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Posted 1 year ago
Billingham bags are renowned for there standard of workmanship and quality. These are niche bags considering the plethora available using modern materials, however they will no doubt outlast the majority with heavy use. My oldest bag now close to 30 years old and still going. If you’re hill walking etc with heavy kit a backpack is the obvious choice, however landscapers with minimal kit, wedding and generalist photographers etc will find these bags don’t scream camera kit or come with the numerous straps to trip on in congested or confined areas.
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Posted 1 year ago
I was very pleased with service I received. However the replacement clogball which you provided is large for this size of bag. It does the job but it's much larger than the original. It does not easily pass through the hole on the strap.
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Posted 1 year ago
As usual, everything is excellent with Billingham, though one does pay for it, and the shipping was tough, but also realistic.
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Posted 1 year ago
Billingham DF Divider - 8-10 / Olive
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Posted 1 year ago
Great all round travel bag. Would be great if there was an optional interior for when the foam liner is removed and the bag used purely for travel, with a zipper on one internal side and pockets on the other, attached to the press studs. Similar to the Billingham briefcase, to allow documents to be kept safe.
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Posted 1 year ago
I actually wanted a laptop bag that could double as a photography bag if required. Having a 16’ MacBook the Eventer Mk2 was to small. In the end I opted for the Hadley Pro Large. It’s overkill for the main purpose. The laptop is reasonably well padded in the bag although it must be said that there is no padding in the base. My main issue is that you have to unfasten the buckles to open rather than the top handle and there is no zip protection for the main compartment. Again this is based on my intended purpose for a laptop. As a photography bag it is very good, accommodating a full frame DSLR with 2.8 24-70 lens and 70-200. Both front pockets volume can be reduced with by a press stud fastener and easily takes a SB900 flash head. The quality of materials is as expected for a Billingham which is excellent. Purchased direct in sage, the bag has had a fair bit of use now as laptop/photography and an overnight bag with the insert removed. I would of liked the main compartment to have a zip closure to prevent ingress of sand/dust or keep content hidden from bystanders say at a wedding event like some of the other models. In the end the bag is trying to fulfil a large remit and on the whole it does this very well.
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Posted 1 year ago
I use my Hadley Pro for carrying a couple of spare lenses or take out the insert and drop in my D5 and 24-70. It’s comfortable to sling over your shoulder all day and reasonably unobtrusive. I use it daily and the quality is excellent
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Posted 2 years ago
the shoulder pad should made better quality, as mine got rusting already
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Posted 2 years ago
Billingham is rated 4.9 based on 1,187 reviews