“Still waiting ..will be 10days tomorrow for my parts to arrive.. this is the third review request I've received .. but no reply yet from customer services to the email I have sent requesting update on what's occurring!!!;”
“I'd love to be able to review the Bike Parts products I ordered, but they've failed to reach me! Ordered and paid for on the 30th August, but almost two weeks, several emails and a phone conversation later, there's still no sign. Apparently they're stuck at an Evri depot which is who Bike Parts are trialling as a courier at the moment. Please resolve! Enough said.”
“Purchased Shimano BO1S brake pads but they were of poor quality and performance, I've purchased this product elsewhere for 6 years and never had a problem, Bikeparts weren't interested in resolving the issue or replacing the faulty brakes.”
“I purchased a horn from you which doesn’t work and I am struggling to get a reply from you, after I have sent you a video link which I was asked to send.
All I want is to send the product back and have a refund which seems to be being dragged out on your end.”
“The intro to this review form say's if you have a negative experience please give us a chance to turn it to a positive.
I bought a hub & QR skewer both clearly shown in sales picture but only received the QR. I contacted Bikeparts who told me it was my mistake so I should pay return postage.
It's not much money for me or for them but they have failed to turned my negative to a positive & I'm not inclined to use them again.”
“Bought 2 self sealing tubes on the 1st ride rear tyre flat, found a tiny hole right next to tube seam Nutrac brand all sealant in to tyre. This brand poor dont buy.”
