Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.80

4.8 Rating 391 Reviews

95 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 391 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“The product we ordered was perfect, and when I had an issue the Customer Service Team responded quickly and gave the detail I needed.”

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Posted 2 years ago

Thank you for letting us know Gavin. Sorry to hear there was an issue but glad this was resolved quickly for you.

Posted 2 years ago

“HI the bottles arrived on time, and were a present for a couple whose favourite drink it is. However, I had to buy direct from you, as your products are hard to get in Canterbury. Distribution seems patchy.”

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Posted 2 years ago

Hi Mark, thank you for your feedback. Sorry to hear you have not been able to find our products closer to you. We do supply a number of shops in Canterbury including stores and restaurants in The Goods Shed, Corkk, Tipsy Fish, Gibsons Farm Shop and Lower Hadres Farm Shop. Our products are only stocked by independent local businesses and we don't supply any supermarkets. We do hope we will be able to welcome you to our own Vineyard Shop one day to explore the range. Thank you for ordering from us.

Posted 2 years ago

“Placed order online and received goods the following day. Excellent service.”

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Posted 3 years ago

Thank you for taking the time to leave us your reviews! We really appreciate your feedback

Posted 3 years ago

“Great place and tour with lovely wine. It is great Biddenden has an online store and delivery of their products is very fast and reliable. It is great we can still enjoy them even though we live further away now from the Vineyard.”

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Posted 3 years ago

Thank you for taking the time to leave us your reviews. So glad you enjoyed your visit and hope to welcome you back soon.

Posted 3 years ago

“I prefer to place my order by phone and your customer service staff are always helpful”

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Posted 3 years ago

Thank you for taking the time to let us know Phillip. Really pleased to hear you enjoy the juices, thank you for ordering from us.

Posted 3 years ago

“very fast delivery great service great product”

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Posted 3 years ago

Thank you Roger!

Posted 3 years ago

“Excellent wine and equally good service. Thank you.”

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Posted 3 years ago

Thank you very much for letting us know!

Posted 3 years ago

“Service was very good”

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Posted 3 years ago

“Nice Cider”

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Posted 3 years ago

“Wine consistently very good and handling and delivery excellent”

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Posted 3 years ago

Thank you Brian! We have just released our new 2022 vintage Dornfelder which is a deeper red with a slightly higher abv due to the long, hot conditions of last summer. This promises to be a popular vintage!

Posted 3 years ago

“Quick and easy to order with a great selection on products to choose from. Prompt delivery aswell. Would be more than happy to recommend Biddenden Vineyard”

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Posted 3 years ago

Hi Tina, thank you so much for your recommendation and 5 star review! We do hope you have enjoyed your cider and juice. If you haven't already, our Red Love Apple Juice is one to try, naturally red with a long-lasting clean apple flavour. Thank you for ordering from us!

Posted 3 years ago

“Good range of both sparkling and non-sparkling wines. Order last month arrived the following day, really fast all the way from the Weald of Kent to W Oxon! Good range of apples, pears and ciders. Also interesting desert wine.”

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Posted 3 years ago

Thank you for taking the time to leave us your review, Richard. Glad you enjoy the range! We have just this week expanded our range even further with 3 new additions to our Biddies range- flavoured sparkling ciders made with real fruit. Proving very popular so far!

Posted 3 years ago

“Very swift delivery and response when we had a query”

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Posted 3 years ago

Pleased to hear your query was response quickly and you received your order quickly. Thank you for ordering from us!

Posted 3 years ago

“Fantastic service and the spiced cider is excellent, full of flavour.”

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Posted 3 years ago

Thank you! We'd recommend trying this warmed up as a mulled cider in the colder months, no need to add anything else!

Posted 3 years ago

“Just purchased the wonderful Gamay noir .”

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Posted 3 years ago

Thank you Philip, we do hope you enjoy the wine!

Posted 3 years ago

“I have yet to tour the vineyards but have regularly purchased from the shop. Great, friendly service, and the wines are quite remarkable. U.K. is giving the rest of the world a run for their money”

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Posted 3 years ago

Thank you for your lovely review and support of UK wines. Certainly a very exciting industry! Do come and join us for a tour soon!

Posted 3 years ago

“Simply the best tasting cider on the market and fast service if bought online and a lovely little touch of a hand written note inside , Highly recommended and it puts hairs on your chest 🤭👍”

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Posted 3 years ago

Thank you very much for your 5 star review. We are so glad that you love our cider and appreciate your kind words about our service. Thank you for recommending us!

Posted 3 years ago

“I ordered two bottles of Gribble Bridge sparkling rose and three bottles of still. Three sparkling and three still arrived, and when I advised the vineyard they'd sent too many they chose to give me the extra bottle for free! Aside from the fantastic service, the wine is amazing and we will be buying more. The sparkling wine was for a 50th birthday celebration and certainly hit the mark. Several of us rate the still wine as superior, but I like both equally. A refreshing change from the other wines we so often drink. Thank you Biddenden team.”

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Posted 3 years ago

Hi Steve, Thank you for choosing our wine to mark the 50th birthday celebrations. Hope the celebrations went well! Pleased to hear you are a fan of the still and sparkling Biddenden range. Do sign up to our newsletter for updates on new releases! We do hope you will be able to visit us for a tasting soon.

Posted 3 years ago

“English Wine at its best. Been buying from the Vineyard for many years their Ortega and Sparkling wines are superb. Will be trying some more wines at the Kent County Show.”

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Posted 3 years ago

Thank you for your review Janet. Do come and say hello at the show, we're really looking forward to it!

Posted 3 years ago

“Excellent wines produced to a consistent standard for what must be over 30 years”

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Posted 3 years ago

Thank you for taking the time to leave us your review. As Kent's original vineyard we are very proud of our family wine making history with our first wines bottled in 1972! Really pleased to hear you enjoy the wines and we hope to welcome you to Biddenden soon

Posted 3 years ago

Biddenden Vineyards is rated 4.8 based on 391 reviews