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Betfair Reviews

4.7 Rating 7,756 Reviews
97 %
of reviewers recommend Betfair
4.7
Based on 7,756 reviews
Customer Service
Communication Channels
Live Chat
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Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous
Anonymous  // 01/01/2019
good support
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Posted 9 years ago
Online help was excellent
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Posted 9 years ago
Very helpful agent on chat that sesolved my enquiry very promptly
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Posted 9 years ago
Easy to use
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Posted 9 years ago
Customer Service re-added 10 won free spins although it had expired.
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Posted 9 years ago
Ease of use and helpfulness
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Posted 9 years ago
Awesome **
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Posted 9 years ago
Great communication
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Posted 9 years ago
Lots of promotions and a good website
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Posted 9 years ago
gave me good customer service and made me feel a valued customer
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Posted 9 years ago
Excellent chat feedback straight away on query I had with bonus bet.
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Posted 9 years ago
When Chatting to Jean she was very helpful
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Posted 9 years ago
Very happy
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Posted 9 years ago
I received a good promotion which made me happy. I hope I receive a few more like this one as it makes me want to use this site. Which is one of the best I feel along with Paddy power although you don't get any promotion with them!
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Posted 9 years ago
Yes very good
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Posted 9 years ago
I would rate as PERFECT one month ago but you have changed the exchange desktop. It is really bad, not suitable for usage, doesnt help anyone. Its an absolute disaster. You had the best and now you change it with that. I am sure that I am not the only one says that. Everyone is disappointed. I am so disappointed that I am thinking to move to your competitors. I am telling you that they will catch you up, because of this.
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Posted 9 years ago
Resolved issue then offered a £5 free bet as a good will gesture
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Posted 9 years ago
Making things easy to understand and very quick response
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Posted 9 years ago
Betfair are reliable, trustworthy and always take the time to promptly reply to my question thanks
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Posted 9 years ago
I received and e-mail to say I was a winner of the Winter cash race and that money was now in my acc. I logged in and there was nothing that so I went on Live Chat and it turned out that the email was sent in error and as a gesture of good will I received a few €5 bet.
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Posted 9 years ago
Betfair is rated 4.7 based on 7,756 reviews