Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.77

4.8 Rating 5,972 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 25th January 2026

1514

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and efficient service”

Helpful Report

Posted 6 years ago

“Although we did not receive any expected notification to confirm the vinyl had been dispatched, it indeed arrived on the specified day in good condition. It was also considerably cheaper than the exact same we had viewed in other stores.”

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Posted 6 years ago

Hi Philip. Many thanks for your review and rating. I have looked into your comment about not receiving the notification and can confirm it was definitely sent out to the email address you provided on Mon, 18 Mar, 11:21. I have forwarded a copy of this to you. Please double check your spam folder and if you still cannot find it perhaps you could contact your email administrator as they may have blocked the email for some reason. Kind regards, Kay

Posted 6 years ago

“Helpful and everything happened as advised. Reliable company.”

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Posted 6 years ago

“The website was easy to use and the free samples allowed me to see the products in my own home before buying. Delivery was next day as promised and the product was well wrapped and protected. Excellent service throughout.”

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Posted 6 years ago

“Easy to use system for getting samples came quickly .”

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Posted 6 years ago

“Good service, price & product”

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Posted 6 years ago

Thanks very much for the kind words Vincent.

Posted 6 years ago

“What a shambolic company. Ran out of laminate for our extension and used 'best4flooring' to get another 3 packs (as their delivery for small orders was cheaper than our original supplier). They only sent us two packs and it was the wrong laminate. the third pack came later in the week and was damaged and unusable as all the ends had been dunted. This was a problem as I'd arranged for our laminate fitters to come and lay it only to find out they couldn't proceed when they opened up the packs. Best4Flooring attempted to send out a new order of 3 packs a week later and again only two packs arrived and one was damaged and unusable. The third pack came 2 days later. It might be that if you ordered a larger quantity that came on a pallet, it might be ok as it is better protected flat on the pallet. But was not impressed by these guys.”

Helpful Report

Posted 6 years ago

Dear Magnus, Please accept our sincere apologies for the experience that you have had when ordering from Best4flooring. We endeavour to package all of our floor coverings securely to prevent damages in transit. However, couriers can mishandle items through their network and unfortunately, customers can be left inconvenienced by this. Your feedback is valued and we will look at better ways to package our materials to prevent this from happening in the future. I can appreciate your frustrations at not receiving the service you expected from Best4flooring and subsequently we have refunded the cost of 1 damaged pack. If you do decide to order from us again in the future, we will be happy to offer you additonal discount on your order. Please do not hestitate to contact us and ask for me directly. Kind Regards, Phil Green

Posted 6 years ago

“Excellent service - would definitely recommend”

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Posted 6 years ago

Hi Julie thanks for the great feedback. It would be awesome of you to recommend us. All the best.

Posted 6 years ago

“Good price delivered when they said they would would highly recommend”

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Posted 6 years ago

Many thanks Maxine. Our team works really hard to do the best job they can so your feedback is very much appreciated.

Posted 6 years ago

“Lots to choose from and very speedy delivery”

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Posted 6 years ago

“Beautiful flooring and very good value for money”

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Posted 6 years ago

“Great service..10/10 . I would highly recommend to others.”

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Posted 6 years ago

“Very pleased with my purchase and the quick delivery. Highly recommend.”

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Posted 6 years ago

“The quality and price, very good”

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Posted 6 years ago

“Good choice of products, variety of special offers and quick delivery highly recommended”

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Posted 6 years ago

“Sent for sample arrived quickly lovely pattern .”

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Posted 6 years ago

“Fast and efficient. However, the delivery man doesn't give much time I didn't nearly knock and he went away without waiting for me to open the door. He came the next morning and this time I watched him come from the window. He gave a tiny knock and seemed he wanted to drive away. ( even though I have a door bell which he never used!) But I was by the window and opened the door and shouted hello. What I'm saying is he should have rang the bell and stood waiting until I opened the door. I'm disabled and if there's any one else ordering from your website I would give it a miss, as the delivery drivers have no time or patience for disabled. That's why I'm only giving 2 star. I'm very disappointed.”

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Posted 6 years ago

“Prompt delivery”

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Posted 6 years ago

“Liked samples very much”

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Posted 6 years ago

“Excellent customer service from start to finish. We were given a date when the flooring was likely to be delivered and then a call once the delivery date was definite. Unbelievable fast delivery too. The flooring is of very good quality and has transformed our kitchen. Highly recommend using this Company both for the customer service and quality of goods.”

Helpful Report

Posted 6 years ago

Best4Flooring is rated 4.8 based on 5,972 reviews