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Be My Bear Reviews

4.9 Rating 592 Reviews

97 %

of reviewers recommend Be My Bear

Company Reviews

Product Reviews

4.9

Based on 592 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road Mochdre Busine, Blackmarsh Road
Mochdre, Colwyn Bay
LL28 5HA

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Be My Bear 5 star review on 18th April 2024

Be My Bear 5 star review on 18th April 2024

Be My Bear 5 star review on 13th January 2024

Be My Bear 5 star review on 8th December 2023

Be My Bear 5 star review on 10th July 2023

Be My Bear 5 star review on 27th April 2023

Be My Bear 5 star review on 27th April 2023

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for an excellent product, our bears say thank you Five stars ☆☆☆☆☆”

Be My Bear 5 star review on 27th April 2023

Posted 11 months ago

Thank you bears - you both look fantastic - love the T's too !

Posted 11 months ago

“We have a number of teddies in our collection and the shorts purchased from Be my Bear is just what we wanted Thank you A five star service ☆☆☆☆☆”

Be My Bear 5 star review on 27th April 2023

Posted 11 months ago

Hi Alan Thank you so much for taking the time to post such a fabulous photo - they look uber-cool ! Glad we could help dress the best teds in town !

Posted 11 months ago

“I only buy the voice boxes and put them in plushies for my grandkids.”

Posted 11 months ago

Hi Kathryn Thank you for your review of our voice boxes. Recording time is 20 seconds, so it gives you plenty of scope for a personal message for a special person on a special occasion. I am sure your grandchildren love to hear from you in such as unusual way ! You don't even have to put the voice box inside a plushie - it could go onto a card, or even into a biscuit tin - so many opportunities if you use your imagination !

Posted 11 months ago

“Used Be my Bear on more than one occassion and we have never been disappointed. They are perfect for our rainbow unit.”

Posted 1 year ago

Thank you so much for your review. I am so pleased your Rainbow unit have enjoyed our Be My Bear experience on several occasions ! We're obviously doing something right! The make-your-own bear concept is a great hands-on group activity as well as being an opportunity to raise funds for your particular unit.

Posted 11 months ago

Thank you so much for your brilliant review. Such positive comments from a regular customer such as yourself confirms to us that we are hitting the spot in terms of product and customer service ! I am not sure if you bought our Rainbow bears for your Rainbow Unit to make. We do sell build-your-own-bear and animal packs to brownies, cubs and scouts as bear-making makes a great indoor or outdoor activity or a fundraiser so it ticks lots of boxes !

Posted 11 months ago

“Fantastic customer service, delivery and product. My daughter and her friends loved the bears.”

Posted 1 year ago

Hi Elizabeth Thank you for taking the time to give us such a fabulous review. I am delighted your daughter and her friends loved their bears and that our product quality, customer service and delivery was all you had hoped for.

Posted 1 year ago

“This was a lovely little bear, but felt the instructions should include pulling the material part with zip out before starting as caused a confusion.”

Posted 1 year ago

Thank you so much for your review and I am so pleased that you were happy with your bear. I am sorry that you felt the instructions weren't clear but we will certainly address this now to avoid any confusion. Thank you for drawing it to our attention.

Posted 1 year ago

“Quality of the bears are fantastic. Our children love making them for their Graduation gift”

Posted 1 year ago

Hi Julie Thank you so much for your five star review - what a lovely idea to make a bear as a graduation gift - we'd love to see photos of them in their gowns and mortar boards !

Posted 1 year ago

“Excellent service and gorgeous teddy. Was very easy to record and place inside would highly recommend”

Posted 1 year ago

Hello and thank you for your positive review. They do make a lovely keepsake, thank you for recommending.

Posted 1 year ago

“I absolutely love these teddies.i ordered them for my children as we are going kn holdiay and thought it be a fun thing to do. Very affordable brilliant quality and my son even wants to do more and have all of his friends to join in too so we are going to get them for my sons birthday party now!”

Posted 1 year ago

Hello Lauren. Thanks so much for your lovely review. It is a lovely activity and we are so pleased that you are considering this for a birthday party. Thanks again.

Posted 1 year ago

“I can’t write a review as I haven’t received my item yet”

Posted 1 year ago

Hi Maria This is the first that we have heard of the delay to your order which was dispatched on March 6 via our Royal Mail tracked 48 hour service. As you can see from your tracking number your parcel is showing as being in transit and out for delivery. The recent bad weather has probably delayed the delivery but hopefully it will be with you very soon.

Posted 1 year ago

“The outfits and accessories are a good quality ! The shipping is fast.”

Posted 1 year ago

Thank you for taking the time to post a 5 star review - we're so glad you're happy with the quality of our products and the speed of delivery.

Posted 1 year ago

“Perfect ! Thank you”

Posted 1 year ago

Many thanks for your 5 star review - it means a lot to us !

Posted 1 year ago

“Very helpful. I called in advance to discuss my needs, the lady was very helpful. So I placed my order and my bears turned up very quickly. On appearance they seem like very good quality. Our party isn't until the weekend so we are yet to build them but they look great.”

Posted 1 year ago

Hi Kate Thank you so much for your lovely review. I am so pleased we were able to help you and that the bears arrived promptly. I am sure the party will be a great success. We'd love to hear back from you on how it went. have fun !

Posted 1 year ago

“Really impressed! My order arrived swiftly and I found customer services really helpful and friendly. We held my daughter's 4th birthday party at home yesterday and each child made a bear and LOVED them! Even my 7 year old son, who was trying to act like a cool older brother, loved his rainbow bear.”

Posted 1 year ago

Hi Thank you for your super positive review. I'm so glad your daughter enjoyed her 4th birthday party making rainbow bears with her friends - it's such a great activity I'm not surprised your 7 year old son couldn't contain his enthusiasm !

Posted 1 year ago

“Excellent , quality products . I ordered 2 different bears for children I work with and they arrived within a few days. I realised I had made a mistake with which hearts I received, so contacted customer services who were amazing and sent out new hearts the same day without any additional charge. Will definitely use again!”

Posted 1 year ago

Hi Liz I am so pleased we were able to come to the rescue ! I am sure the children you work with were pleased with their bears and their special hearts. Thank you for your five star review.

Posted 1 year ago

“5 stars....lovely item, just what I - and my bear - wanted. Fast delivery too. Thank you.”

Posted 1 year ago

Thank you so much for taking the time to give us your five star review. We are delighted that we met all your expectations including product quality and fast delivery.

Posted 1 year ago

“The children loved the dragons, but 1 was sent incorrectly wings were on backwards (image included below) order was not checked before it was issued which was disappointing”

Be My Bear 2 star review on 30th January 2023

Posted 1 year ago

Hi Neil. We are sorry that our quality control was not up to our usual standards on this occasion. Dragons are particularly fearsome when it comes to their wings as you can imagine but we certainly don't want them flying backwards ! This is the first we have heard of the issue that you have had. Please contact us directly and we will send you out a replacement dragon who is able to fly forwards !

Posted 1 year ago

“Very pleased with purchase, lovely outfit for Bear. Would recommend.”

Posted 1 year ago

Thank you so much for taking the time out to review the product you purchased from us. So glad your teddy bear is pleased with its outfit!

Posted 1 year ago

“I can always count on your excellent products.”

Posted 1 year ago

Hi Kathryn Thank you so much for your lovely comments - you're obviously a regular member of our Be My Bear family !

Posted 1 year ago

“Good quality toy🧸 Fast delivery !”

Posted 1 year ago

Thank you for your 5 star review - it's great that we are achieving our goals on product quality and customer service !

Posted 1 year ago

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Be My Bear is rated 4.9 based on 592 reviews