Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,551 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 28th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication regarding my order, shoes delivered on time as promised with a lovely little personal note! Thank you!”

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Posted 1 year ago

“I’ve found my favourite shoe shop. Not only the delivery service very fast but the order came well packaged with a handwritten note, which I think is a very sweet personal touch and I liked it very much. Prices are great and very good quality shoes. Will definitely recommend to others and will shop again!”

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Posted 1 year ago

“Lovely shoes , nice dark navy colour and soft leather . Sadly they were just a smidgen too narrow for my awkward feet. Reluctantly returned.”

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Posted 1 year ago

“I purchased a pair for my mum (85) she absolutely loved them so immediately bought another pair. and shes not a easy lady to please . well done in manufacturing these”

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Posted 1 year ago

“Lovely service from the staff at Inverurie branch. Very helpful and very efficient. A must for back to school shoes and a nice pair of birkenstocks for me!”

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Posted 1 year ago

“Hi. I was very impressed at Beggs service to their customers. I wanted to buy a pair of trainers from Inverurie but didn’t have my size. The sales lady went in line and saw there was a pair of shoes my size in Peterhead. They were ordered and I had a lovely surprise they arrived at my house the next day by Royal Mail. Thank you”

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Posted 1 year ago

“Fabulous...bought these shoes for my Autistic son who can't tie laces ,bless him. The shoes are so comfy for him. The first time using BEGGS SHOES which are brilliant, lovely wee personalised note thanking me for the purchase. Super fast delivery.....highly, highly appreciated and recommend....thankyou.”

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Posted 1 year ago

“Excellent service both on line and when collecting from shop”

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Posted 1 year ago

“I like to support independent shops so I ordered shoes from Beggs online. Within 24 hours the shoes were in transit. The return of other pairs I didn’t want was very easy with a prepaid label. I will definitely buy from Beggs again and would recommend them to others.”

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Posted 1 year ago

“The order came and they sent the wrong size item have been sent back now and not received my refund”

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Posted 1 year ago

Hello Dylan Thank you for taking the time to leave a company review regarding this issue. I was unable to see any previous correspondence to let us know of the issue. We inspected the size of the shoes on their return and can confirm they were the UK size 6 as ordered via our website. Crocs have their own size conversion and include the US sizes on the soles of the shoes. All of the Crocs products on our website state that the size on the sole of Crocs is the US size, but our shoes are sold in UK sizes. I'm sorry that the shoes were not as expected on this occasion. We have received your return and your refund will be processed within 3-5 working days as per our returns policy. Kind regards Faith Begg Shoes

Posted 1 year ago

“I was searching for a particular pair of shies which were out of stock everywhere but here. Ordering was easy and they arrived within a few days. Very happy customer.”

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Posted 1 year ago

“Very positive experience., ordering easy. Well packed and delivered as expected. Shoes just what I wanted!”

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Posted 1 year ago

“The item I ordered arrived exactly on the time the sales person said it would and fitted perfectly. The customer service was really good.”

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Posted 1 year ago

“Ordered on line. Prompt delivery. Competitive prices. Great range of shoes. Thanks Christine x”

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Posted 1 year ago

“Good xxxxx”

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Posted 1 year ago

“Great service as always!”

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Posted 1 year ago

“Very positive shopping experience, got exactly what I hoped for, at a good price and delivery was very quick.”

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Posted 1 year ago

“Have ordered from Beggs before and always a prompt delivery. The shoes are excellent quality and reasonably priced. I have broad feet and they are always a great fit. Thank you Beggs 😊.”

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Posted 1 year ago

“Very efficient service with arrival on time details of when etc., will use Begg shoes service again. Thank you very much.”

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Posted 1 year ago

“Wonderful customer service. I knew from the time I received my shoes that this would be the case when I saw the handwritten note from a member of staff. It's so nice to be treated as an individual. When I had to return my first order (made via Amazon) I decided to call the Elgin shop and speak to someone about the problem I have with my feet. I spoke to Jadzia and she went out of her way to suggest alternative ideas and was super friendly. Much appreciated, thank you so much.”

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Posted 1 year ago

Begg Shoes is rated 4.9 based on 13,551 reviews