Battery Station Reviews

Name: Battery Station
Address: Unit 13, 4 Tameside Business ParkWindmill LaneDenton, Manchester
Rating: 4.86

4.9 Rating 44,214 Reviews

98 %

of reviewers recommend Battery Station

Company Reviews

Metrics

Info

4.9

Based on 44,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Battery Station:

BatteryStation.co.uk is a leading UK online supplier of batteries to business, public sector and consumers. With a wide range of products and fast shipping, BatteryStation.co.uk provides a hassle free service.

Visit Website

Phone:

+44 (0)161 314 3000

Email:

customerservice@batterystation.co.uk

Location:

Unit 13, 4 Tameside Business ParkWindmill LaneDenton
Manchester
M34 3QS

Battery Station 5 star review on 17th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was nothing wrong with the product but the delivery time was far too long. The order was placed on a Monday, dispatched on Wednesday and not delivered until the following Tuesday. This was within the courier's time of 3 to 5 working days but is far longer than other deliveries. In the end I placed an order with Amazon and it was delivered the next day! My suggestion would be to get a quicker courier.”

Helpful Report

Posted 3 years ago

Dear Customer, We are sorry to hear that you were disappointed with the time it took to deliver your order, however, it was delivered within the time frame. We do have faster delivery options available to our customers, including Next Day and 2 Working Day services. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“easy website to find battery i needed. unfortunatly it has still not been delivered 10 days later.”

Helpful Report

Posted 3 years ago

“Did not get my delivery”

Helpful Report

Posted 3 years ago

Dear Customer, We are sorry to hear that you have not received your order. We are always happy to help with any issues or enquiries, and can be contacted via email or by our online contact form. We have checked the tracking of your order and it is showing that your parcel has been delivered. We have now reached out to you directly to help. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“You claimed to be offering a discount and I believed that I had done as instructed at the checkout stage. Nonetheless, the promised discount did not materialise. Not very helpful!!”

Helpful Report

Posted 3 years ago

Hi David, We had hundreds of customers that day that successfully used the code. The code worked, and the instructions for use, including the location of the discount code field, were written in the email itself. Furthermore, you could have contacted us on Cyber Monday to request help and we would have helped you if there was anything you were unsure of. Kind Regards, The BatteryStation.co.uk Customer Service Team

Posted 3 years ago

“Your rating for delivery was 5. Your rating for product 1. I fitted batteries in security sensors around the house, but then I had caused a fault, which I could not find. It cost £114 for the company to find that one of your new batteries was U. S.”

Helpful Report

Posted 3 years ago

“When I first ordered from battery station I thought what an excellent service this is,but after trying to buy more this week I found it impossible to know whether the order had gone through but most annoying was not to be able to contact anyone by phone,so I am only able to rate from 5 to 2 sorry”

Helpful Report

Posted 3 years ago

“I tried to order some additional batteries after my second order. But was unable to log in, also the phone No did not allow me to order Batteries. The first & second order I was satisfied with and they arrived very quickly”

Helpful Report

Posted 3 years ago

Dear Customer, We are sorry to hear that you have been unable to log into your account. We are always happy to help with any technical issues and respond quickly to any enquiries made via email and our online contact form. We have now reached out to you directly to help. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“bought from before and was great bought 2 duracel 3v batterys and both were 2.2v when tested not enough to power toy very disapointed had to buy 2 at asda for £8”

Helpful Report

Posted 3 years ago

“Prices are OK, service is not.”

Helpful Report

Posted 3 years ago

Hi Jerry, We hadn't heard from you at all regarding your order so we were unaware of any issues. I have had a look at your order and tracked it on Hermes, and I can see that the order took 10 days to delivery on the economy service. This should have been 7 days at the absolute latest and is usually 2 or 3. Please accept our apologies for this. The courier networks are already struggling at this time of year and are understaffed due to lack of drivers in places. So we are seeing some delayed deliveries. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“The product and cost are good it is badly let down by the courier service it uses I will not use them again.”

Helpful Report

Posted 3 years ago

Dear Customer, We are sorry to hear you encountered issues with the courier. I have checked the tracking and can see that your order was delivered to you within the 3-5 working day timeframe. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“Batteries were a great price but delivery was a nightmare! I paid so much for delivery as there are different options, I had DPD email me saying they would be delivered by a certain day and time and didn’t show up. Then I had an email to say it was delivered when I hadn’t received them, then got another email with a photo to say it had been delivered to a different address. I adventually got them but I wouldn’t order from these guys again.”

Helpful Report

Posted 3 years ago

Dear Customer, I can see that your order was dispatched with Hermes and we are very sorry to hear that you had a bad experience regarding the delivery of your parcel. We send everything out on time but we are at the mercy of how well the couriers operate. Many of our products cannot be sent with other economy couriers due to their size and weight, but both our priority and next day delivery services are with ParcelForce. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“I ordered some batteries on 1/9/21 and received the order on 13/9/21 at 14:58. The batteries were fine but the delivery time excessive - Hermes were the carrier.”

Helpful Report

Posted 3 years ago

Dear Ronny, We're sorry that on this occasion the delivery was much slower than expected. There was an incident at the local Hermes depot which resulted in some delays. In this case, the order was delivered 4 days after the expected delivery deadline. We hope that you will be able to give us a go ahead in the future, and the delivery will be much smoother. Kind Regards, Jamie.

Posted 3 years ago

“not in original packaging”

Helpful Report

Posted 3 years ago

Dear Customer, This is simply completely not true. The individual packs of 6 are provided with the cells inside, airtight and sealed just the same as if purchased from anywhere. I believe you are complaining about the lack of the of the wholesale carton that they come in when we receive them, but we do not depict them in this way on our website, and we send 10 packs of 6. The product you received is exactly as it is shown, and how we receive it, directly from Rayovac in the UK. Yours sincerely, The BatteryStation.co.uk Customer Service Team

Posted 3 years ago

“Good service, speedy delivery, ProCelll CR 123 rotten, dead in Arlo camera afte r2 days with only 146 hits, going back to Duracell”

Helpful Report

Posted 3 years ago

“I eventually got what I required after a lot of hassle, no contact when thins went wrong, nota good experience. I am sure you will take no notice of this review.”

Helpful Report

Posted 3 years ago

Dear George, I have looked into your order and I can see that you placed it on the 18th August, and it was delivered on the 19th August. I can checked our customer service system for tickets under your email address, and your name, and there is absolutely nothing there at all. So we have not received any contact from you at all. You have stated above that you got what you required, which was delivered the day after you ordered, delivery costing £1.49. I'm not quite sure what we've done wrong here. The service we provided seems to be very good. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

“Bought Eneloop AA batteries. Charged and put in Oregon Scientific weather monitor. Stopped receiving temp. after 5 days. Removed batteries, recharged, same thing - 5 days and then blank. No idea what is happening. Have used Eneloop in GPS (turned on all day) with no problem.”

Helpful Report

Posted 3 years ago

“Bought a Panasonic CR123A battery for my analog camera but the battery failed in 3 months time, didn't even use it much at all!”

Helpful Report

Posted 3 years ago

“No problems in the past but, this time, item disappeared in transit with Hermes. Money swiftly returned so no complaints against Battery Station.”

Helpful Report

Posted 3 years ago

“you're filling my inbox with unnecessary emails asking for reviews, you should just add a link to the bottom of the order confirmation email. +1* for having good batteries.”

Helpful Report

Posted 3 years ago

Dear Customer, We send the invitation for the review after the batteries have been delivered, which gives us a chance to make sure everything is correct prior to requesting the review. I understand you may have a lot of requests for reviews which are somewhat annoying. As a small business, we don't have a huge budget for marketing and reviews is one way we can show potential customers that we are a good company to deal with. I understand on this occasion this was an inconvenience and I'm sorry you felt the need to leave us a 2-star review. Having looked at the order, I can see everything was correct and delivered on time. Kind Regards, The BatteryStation.co.uk Customer Service Team

Posted 3 years ago

“This was for a warranty on batteries for a workshop machine that would not take a charge, after many emails to and fro with every detail but my shoe size i finally had to demand that they either send me replacement as product not fit for purpose or give me a genuine reason why not. I received the replacement within 24 hours. Absolute waste if my time and theirs. Other than this, good company.”

Helpful Report

Posted 3 years ago

Dear Paul, In order for us to be able to send replacements, like with any electronic product, there is a diagnostic procedure that needs to be followed to ensure that the batteries are faulty. This also allows us to make sure that a replacement product will not have similar issues. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 3 years ago

Battery Station is rated 4.9 based on 44,214 reviews