Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,532 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son's new violin case came promptly and well packaged.”

Helpful Report

Posted 1 year ago

“I ordered 4 pots of rosin, it arrived quickly and was well packaged, and one of the cheaper stockists...possibly only Amazon was cheaper in fact. Definitely recommend Bass Bags.”

Helpful Report

Posted 1 year ago

“Great service delivery on time many thanks A Gatiss”

Helpful Report

Posted 1 year ago

“Fantastic customer service. I ordered a cello case and having checked it before sending they picked up on some scratches. I was promptly sent an email to advise of this and options to resolve. Cello case received within days and perfect quality.”

Helpful Report

Posted 1 year ago

“I received the double bass cover on March 2nd. It has many handles and is very easy to use, which I really like. thank you very much. It is very similar to the case designed by Mr. Takashi Yamamoto and made by Eastman, but it is no longer available. It's so good that I wish I had bought another one. Susumu Kiwata”

Helpful Report

Posted 1 year ago

“Great speedy service. The package arrived exactly on time.”

Helpful Report

Posted 1 year ago

“Good price & prompt delivery.”

Helpful Report

Posted 1 year ago

“I am extremely happy with my Cello strung as a Double Bass. It was delivered to my door too 😀 x”

Helpful Report

Posted 1 year ago

“I am delighted with the combination strings I have received for my Cello . Larsen Soloist A & D ..Spirocore Tungsten G & C . The strings arrived when you said they would - well packaged . What a difference to the sound of my French Cello ..singing sound at the top & the wonderful rich sound at the bottom ..particularly enjoy playing my C string now 👍 I read your comprehensive guide ..& as a consequence , now have a set of strings which show off my French Cello to the best 😃 I have recommended you on FB & Instagram ..the sound now produced is so, so much better ..& friends have noticed 👍 So ..I’m delighted 😃 Thanks 🙏🏽”

Helpful Report

Posted 1 year ago

“Excellent product. Speedily dispatched”

Helpful Report

Posted 1 year ago

“Very good service.”

Helpful Report

Posted 1 year ago

“My friend was delighted with the case and the staff were extremely helpful, going the extra mile to ensure that it arrived on time.”

Helpful Report

Posted 1 year ago

“Really good service. Very quick. Excellent recyclable packaging. Item chosen from their high quality goods offered, it's as described - so, very happy customer.”

Helpful Report

Posted 1 year ago

“All good. I'd be happy to order from them again.”

Helpful Report

Posted 1 year ago

“Quality product provided and prompt service at a good price. Just what we required.”

Helpful Report

Posted 1 year ago

“I really appreciated the help and service given to me by Bass Bags in searching for a gig bag for my Baritone Sax. The bag is just what I needed and helps me to continue enjoying my playing without wearing myself out.”

Helpful Report

Posted 1 year ago

“What a fabulous company . Ordered on a Monday- string arrived Wednesday. First class service !”

Helpful Report

Posted 1 year ago

“Really outstanding service. We ordered three items for my son’s birthday, but one was not in stock. I was really impressed that I was emailed to check a time that would be convenient to speak, then called and offered a range of really good options. we had ordered first class delivery, but they upgraded this to next day delivery, even though we were nowhere near my son’s birthday. It was so good to deal with a friendly family firm who went above and beyond; the packaging was impeccable, and all the items are really good quality. Cannot recommend highly enough!”

Helpful Report

Posted 1 year ago

“I have been using the services of Bass Bags for some time now, usually to buy bass covers. They seem to be a very efficient company and any personal communication has been exceedingly helpful.”

Helpful Report

Posted 1 year ago

“Excellent customer service and stock of a hard to find item. Speedy delivery. Would definitely recommend”

Helpful Report

Posted 1 year ago

Bass Bags is rated 4.8 based on 1,532 reviews