Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,535 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended this company by a professional bass player as the staff are bass players themselves and so know their business well. Bass Bags' website was comprehensive and easy to navigate, and their prices competitive. I was unsure about which bass strings to purchase and was able, via their website, to email them with my bass' specification and my playing habits and ask for a recommendation. They emailed back within half an hour and I duly purchased one of the 3 strings they suggested as they were also the strings I'd been curious about. Within 10 mins of placing my order I received a telephone call from them verifying my order and checking that they were the best string for the job. They were so friendly and took great care to ensure I had what I needed. They also explained the packaging and delivery process, assuring me I'd get my strings the next day. True to their word, they arrived, the next day. I was delighted in the high level of personal service I received - the best service of any company I've ordered from on line. I would highly recommend them and will certainly use them again.”

Helpful Report

Posted 8 years ago

“The item was dispatched and arrived very quickly. The price was also one of the lowest I could find in the UK”

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Posted 8 years ago

“The service was very friendly and helpful. They guided me through exactly what I needed to do to rent a cello. The cello sounds beautiful and is in great condition. I would highly recommend to anyone looking to rent a cello.”

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Posted 8 years ago

“The cello end pin I ordered was delivered promptly and is exactly as described.Well made strong and very easily portable.I am very pleased with my purchase.”

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Posted 8 years ago

“I was very impressed with the speed of delivery - less than 24 hours for a cello case!”

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Posted 8 years ago

“Great service. Quick delivery. Precisely the correct item I wanted when I ordered. Very good indeed.”

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Posted 8 years ago

“Great service. Ordered on Tuesday evening and arrived on Thursday morning. Good price too.”

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Posted 8 years ago

“Excellent bag, delivered promptly. Great value. Says it all.”

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Posted 8 years ago

“Got very tired of my bow falling off my music stand just as I'd need it, so finally invested in a quiver. It is of great quality and does the job perfectly.”

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Posted 8 years ago

“Very helpful and professional service - it's nice to talk to a human being when buying a product that you need advice on! The order arrived on time and was exactly as expected. Thank you.”

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Posted 8 years ago

“Totally satisfied. The EWI case arrived by Parcelforce a couple of days after the on-line order. Exactly as described, well made and perfect for the Akai EWI 5000. Most definitely order again. Thank you. David Young (www.solosaxclarinet.com)”

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Posted 8 years ago

“Excellent service will definitely be using again”

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Posted 8 years ago

“Absolutely astonishing bag which exceeded expectations! Arrived really quickly and, once unpacked, we couldn't believe how good it is. Lovely thick padding, really well thought out handles which look robust, good zips - two to make getting round spike easier. Pocket for bow includes a bow case! Pocket for music is plenty big enough - really annoying when this isn't as it causes a struggle every time and frankly a bass is big enough as it is without needing to lug around extra bags for music . Very pleased and heartily recommend.”

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Posted 8 years ago

“Very prompt delivery”

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Posted 8 years ago

“My bon musica shoulder rest came within 2 days of ordering. I bought it after trying out a friend's shoulder rest, so was reasonably confident it would be suitable for me. It has taken a couple of days to manipulate the rest into a suitable shape and to find a good playing position. It holds the violin firmly in place, and if anything it's a bit too 'rock solid', as I find it less easy to tilt the instrument when playing on different strings.”

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Posted 8 years ago

“Excellent wheel!! Shipping was very quick.”

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Posted 8 years ago

“Very prompt dispatch and delivery of EWI case. A good quality case with hard top and bottom and well padded interior and compartments for accessories.”

Helpful Report

Posted 8 years ago

“Very prompt dispatch and delivery of EWI case. A good quality case with hard top and bottom and well padded interior and compartments for accessories.”

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Posted 8 years ago

“Great range of products at decent prices, and swift delivery. Will definitely use again.”

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Posted 8 years ago

“Reliable fast service”

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Posted 8 years ago

Bass Bags is rated 4.8 based on 1,535 reviews