Basco Fine Foods Reviews

Name: Basco Fine Foods
Rating: 4.70

4.7 Rating 391 Reviews

92 %

of reviewers recommend Basco Fine Foods

4.7

Based on 391 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Basco Fine Foods 5 star review on 7th April 2025

Anonymous

Anonymous // 01/01/2019

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“Stay away, they charge you for items you never receive. Worst customer service I have ever encountered. Will never use again.”

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Posted 2 months ago

“This was the first time I ordered from Basco but it won't be the last. I was searching for bacalau and a traditional torta and found both. They were delivered quickly and at reasonable price. The quality was better than I expected. Thank you so much!”

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Posted 3 months ago

“Great variety, delivered quickly and packaged really well; particularly the chilled goods.”

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Posted 3 months ago

“I've been using Basco for several years now. We split our time between the UK and Andalucia and Basco provide the best Spanish sourced food that we have found in the UK.”

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Posted 3 months ago

“Fab products and excellent customer service, very helpful with questions and making sure the delivery arrived in time for Xmas :)”

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Posted 3 months ago

“Order arrived in time for Christmas. There was a small problem internally in the ordering system which was resolved satisfactorily.”

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Posted 3 months ago

“Great Iberico products which deliver on quality and flavour every time!”

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Posted 3 months ago

“Seamless buying and delivering process. The goods were delivered in 48 h., even with the standard delivery service, and I was informed via sms of the status of my delivery. The box with the goods arrived in perfect condition and the meat, suckling lamb, was still perfectly frozen when received. The quality of the meat was awesome. I will definetily use Basco again. Thanks a lot.”

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Posted 3 months ago

“Nice food but expensive and delivered on the wrong day, despite a hefty charge for a specific delivery date.”

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Posted 3 months ago

“Delivery was on time. However the steak wasn’t so rich and creamy as I’ve experienced in Spain. It had a funny almost chemical aftertaste. I’m disappointed.”

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Posted 3 months ago

“Love the Suckling Pig leg, that's the 5th time I ordered that”

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Posted 3 months ago

“Excellent products and excellent service.”

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Posted 3 months ago

“Had been trying to find an online company to supply this almond cake dessert and finally found it on Basco. It tasted amazing. Was delivered promptly and packaged well so no damage to the cake”

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Posted 3 months ago

“Called in for some advice and in spite of them being incredibly busy a young guy showed me all the options for a ham. Order a Serano ham on line that day and it arrived day later.”

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Posted 3 months ago

“Excellent service and kept updated with the delivery, even when a mistake was made when we placed the order.”

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Posted 3 months ago

“Great service. Awesome quality meet that came frozen in a perfectly arranged box with ice pads. The iberian pork, both presa and secreto are of high quality, same quality as the one I buy when I visit Spain.”

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Posted 3 months ago

“Great! After a trawl though all of our local delis to try and find some cured meats, we turned to the internet and found Basco. Reasonable prices for products, great selection, and as we'd left it a bit late, used the next day delivery option. Packaging was excellent, and arrived on time. Added bonus the meats were delicious as well. Bookmarked for next time.”

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Posted 3 months ago

“We have bought a few bits from Basco and always good quality plus quick delivery, one thing I was miffed by was we bought a ham leg on a saturday and on the sunday I had a discount email sent for the same leg! Should have waited..... Not the cheapest online so need to be careful but always good quality.”

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Posted 3 months ago

“Excellent items and original. The Almond Santiago Cake made our Christmas special. It's great knowing we can get spainish good in England with well packaged and safe delivery. Great seller.”

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Posted 3 months ago

“Great products and great service. Always look forward to shopping here.”

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Posted 3 months ago

Basco Fine Foods is rated 4.7 based on 391 reviews