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Basco Fine Foods Reviews

4.7 Rating 437 Reviews
90 %
of reviewers recommend Basco Fine Foods
4.7
Based on 437 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
All arrived on time, well packaged.
Helpful Report
Posted 8 months ago
Great quality products
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Posted 8 months ago
Outstanding quality! I haven't gotten around to using all the premiums meat I purchased as most of my order was to stock my freezer, but the items arrived well packaged and you can simply tell the premium quality from looking at it. The Picanha is huge and beautifully marbled with fantastic flavour. I sous vide the beef chuck steak as one piece for a roast dinner for 4, and it was tender with fantastic flavour. I will place my next order once I have room in my freezer again, and in the meantime, I look forward to cooking the rest of my order.
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Posted 8 months ago
My only criticism is there are not enough stars 🌟 to give you !! You are the very best on line food store with out doubt Thank you 🙏
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Posted 8 months ago
excellent authentic quality produce, a real gem to have come accross, reasonable prices, lots of special offers, and very good delivery and packing service, I love the olive oil I buy from Basco, very grateful :):)
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Posted 8 months ago
Incredible service and food quality - I would recommend to everyone!
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Posted 8 months ago
Stay away, they charge you for items you never receive. Worst customer service I have ever encountered. Will never use again.
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Posted 8 months ago
This was the first time I ordered from Basco but it won't be the last. I was searching for bacalau and a traditional torta and found both. They were delivered quickly and at reasonable price. The quality was better than I expected. Thank you so much!
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Posted 9 months ago
Great variety, delivered quickly and packaged really well; particularly the chilled goods.
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Posted 9 months ago
I've been using Basco for several years now. We split our time between the UK and Andalucia and Basco provide the best Spanish sourced food that we have found in the UK.
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Posted 9 months ago
Fab products and excellent customer service, very helpful with questions and making sure the delivery arrived in time for Xmas :)
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Posted 9 months ago
Order arrived in time for Christmas. There was a small problem internally in the ordering system which was resolved satisfactorily.
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Posted 9 months ago
Great Iberico products which deliver on quality and flavour every time!
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Posted 9 months ago
Seamless buying and delivering process. The goods were delivered in 48 h., even with the standard delivery service, and I was informed via sms of the status of my delivery. The box with the goods arrived in perfect condition and the meat, suckling lamb, was still perfectly frozen when received. The quality of the meat was awesome. I will definetily use Basco again. Thanks a lot.
Helpful Report
Posted 9 months ago
Nice food but expensive and delivered on the wrong day, despite a hefty charge for a specific delivery date.
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Posted 9 months ago
Delivery was on time. However the steak wasn’t so rich and creamy as I’ve experienced in Spain. It had a funny almost chemical aftertaste. I’m disappointed.
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Posted 9 months ago
Love the Suckling Pig leg, that's the 5th time I ordered that
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Posted 9 months ago
Excellent products and excellent service.
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Posted 9 months ago
Had been trying to find an online company to supply this almond cake dessert and finally found it on Basco. It tasted amazing. Was delivered promptly and packaged well so no damage to the cake
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Posted 9 months ago
Called in for some advice and in spite of them being incredibly busy a young guy showed me all the options for a ham. Order a Serano ham on line that day and it arrived day later.
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Posted 9 months ago
Basco Fine Foods is rated 4.7 based on 437 reviews