Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,410 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 10th August 2026

Margo Erherson

Abigail Groombridge

Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my items on 15th June 2015 & received them on 3rd August, 7 weeks later. Very poor service not very happy. I did not receive any feedback as to why it was taking so long.”

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Posted 11 years ago

“Placed my order 102331 on 29 June. It's now 16 July and still waiting. Have phoned and was told it was being shipped on the 10 th. still nothing. Won't be ordering from you again”

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Posted 11 years ago

“I did not receive my order that I had to wait a few weeks for as it was out of stock. The reason? On the very day it was due to be delivered, Yodel, the delivery company, refused to deliver it as it was 3cms over their parcel size limit. Whist I appreciate that this is not entirely Barnitts fault, other than they employ the services of this stupid delivery company. The thought crosses my mind can anyone rely on receiving goods that have to be delivered? The answer is NO”

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Posted 11 years ago

“Excellent service.”

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Posted 11 years ago

“arrived bent and took 3 months to arrive”

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Posted 11 years ago

“Simple baskets ordered weeks ago and still they haven't arrived!!!”

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Posted 12 years ago

“Tried to dye a maroon pair of Cotten joggers black... purple”

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Posted 12 years ago

“Order of three packs of 25mm chair feet. Was sent two 25mm packs, and one pack of 28mm. not the best first impression, probably wont order from you again.”

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Posted 12 years ago

“Not had item yet”

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Posted 12 years ago

“Ordered item on 17.4.14 . Email confirming dispatch in 24.4.14. Still nothing arrived on 30.4.14 so email sent asking for estimate delivery time . No response . Later on 30.4.14 email saying order cancelled and second stating refund would happen in 3-5 working days . No response to email asking someone to contact . Telephone conversation stating that despite paying extra for delivery it couldn't be delivered . No offer of alternative and very much lack of customer awareness . No apologies and got stroppy when I asked for the name of person who I spoke too . Information passed to trading standards. I would never recommend this website to order anything”

Helpful Report

Posted 12 years ago

“Only slight issue was when I had brought it on line it had been out of stock, which I only found out after I brought it, it only took just over a week so it was not a problem but it would have been nice to know first! Everything else was very good.”

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Posted 12 years ago

“I ordered items on 27 January. I contacted Barnitts by phone around 25 Feb as I not received the order, there was an answer machine so I left a message but nobody got back to me. The tables arrived last week and they do not resemble the picture and I want to return them. the picture indicates dark mahogany and they are not dark at all.”

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Posted 12 years ago

“Received cutlery set in timely manner but with knife missing. Have sent emails and received an answer that company will look into it - nothing since then. Disappointed!”

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Posted 12 years ago

“Arrived on the date I was advised and had texts and emails to confirm. Well packaged and in excellent order, just what I wanted and an excellent price too. Would recommend this company highly”

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Posted 12 years ago

“The carrier was very efficient but the bin arrived badly damaged. I contacted Barnitts and was told the bin was now out of stock so I am currently awaiting a replacement. As the box containg the bin was badly damaged it was obvious there would also be damage to the contents, why didn't someone check before packing and despatching it?”

Helpful Report

Posted 12 years ago

“Sadly, I had to wait for six weeks to get a delivery of a fork and spade that was 'in-stock' when I ordered it. Turns out the items I wanted weren't in stock after all and I didn't even get an apology when I queried why it was taking so long. They really need to sort out their customer service and be truthful about whether items are in stock or not.”

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Posted 12 years ago

“Appaling”

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Posted 12 years ago

“i wish i could help and give honest feedback but at the moment i have not received my order may be you can help”

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Posted 12 years ago

Barnitts is rated 4.8 based on 6,410 reviews