Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 27th September 2026

777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought a Dover chair + stool from the Knaresborough store, my sales lady Julia Howarth I have to say was very professional, friendly, and made the sale a most enjoyable experience, Julia is a asset to Knaresborough barker and storehouse store .”

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Posted 5 years ago

“Very happy with my blue velvet chair Just what I wanted True to pictures and very good quality”

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Posted 5 years ago

“Ordered an Acacia love seat sofa. Easy ordering, prompt delivery and good communication. Delivery was very good. Excellent product at a good price. I would purchase from Barker and Stonehouse again and would recommend.”

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Posted 5 years ago

“I?ve bought a few items from here. Great service. Quality products, delivered on time. On the one occasion the lamp didn?t suit me the return procedure was efficient and fuss free. Will definitely use again.”

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Posted 5 years ago

“Great service, very efficient. Delivery on time despite Covid. Really pleased with the products. Highly recommend. 5 stars ??”

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Posted 5 years ago

“Bought the Purcell 2 seater in rust velvet. Absolutely love it. Good price and service”

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Posted 5 years ago

“Excellent service, quality goods.”

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Posted 5 years ago

“Beautiful mirror. I bought this as a gift for my daughter. She is extremely pleased with the product and the speedy delivery. We will be shopping here in the future.”

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Posted 5 years ago

“To date best experience with a furniture shop whether on line or in shop. Immediately I realised I?d ordered one item of furniture wrong I rang and customer service was so helpful and corrected my mistake. Few days later they rang to ask that, seeing as one item was going to be available for delivery earlier than the other would I like both delivered together or would I like them delivered separately. Seeing as they do not charge for delivery I thought that was fantastic. I will definitely be looking on Barker and Stonehouse website first when looking for furniture etc.”

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Posted 5 years ago

“Excellent product and good service”

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Posted 5 years ago

“Very smooth transaction from ordering online through to delivery. Excellent communication from delivery team and very courteous drivers. Quality? Well what can I say ?It?s Barker & Stonehouse? excellent as always.”

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Posted 5 years ago

“Really pleased with the gold slim wall mirror we purchased. Excellent description, superb quality & at a great price.”

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Posted 5 years ago

“I ordered dining table chairs and they came within days of ordering. To top it off the quality is great! I would definitely shop at Barker and Stonehouse again”

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Posted 5 years ago

“Great service and the products we bought were better than we expected, very happy and they deserve five stars!”

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Posted 5 years ago

“Fantastic Chairs delivered in 48hrs. Really pleased with the purchase and the experience with Barker & Stonehouse.”

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Posted 5 years ago

“Very efficient online order. Convenient pick up. All round good service.”

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Posted 5 years ago

“Lovely mirror purchased. Took slightly longer than expected to arrive but very happy with item overall”

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Posted 5 years ago

“Excellent service Good quality furniture very pleased”

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Posted 5 years ago

“Speedy and efficient service. Delivered what was advertised, when it was promised. Would highly recommend.”

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Posted 5 years ago

“Really fabulous chair - bought without fuss during lockdown. looks like a beautiful showroom in Battersea”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews