Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 27th September 2026

777

Anonymous

Anonymous // 01/01/2019

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“Everything went well. Lovely table”

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Posted 6 years ago

“Ordered a new leather sofa on line. Easy and quick service. Delighted”

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Posted 6 years ago

“Bought some great Ercol bedroom items. When i couldn’t collect a stool they actually posted to me which was very much appreciated.”

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Posted 6 years ago

“Always a great product and fantastic service”

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Posted 6 years ago

“Very friendly drivers and quality of furniture is excellent as well as it being reclaimed wood. Goes perfectly in bedroom and is very sturdy. Very impressed.”

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Posted 6 years ago

“Love the furniture but seems a lack of communication to notify of what's going on with the rest of my order.”

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Posted 6 years ago

“Great service. Was able to speak to customer service despite shops being closed and got accurate answer to my product questions. Delivery was within timeframe given at order.”

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Posted 6 years ago

“Once again outstanding service and delivery even in these strange pandemic times. Thank you Barker and Stonehouse.”

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Posted 6 years ago

“Very good service. Item just as described. Will definitely shop there again.”

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Posted 6 years ago

“Great company to deal with customer service is exceptional.”

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Posted 6 years ago

“Excellent delivery two men came all very professional all masked up and very helpful”

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Posted 6 years ago

“Wonderful bedroom furniture, this was my 5th piece of furniture in this range. Smooth service and delivery.”

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Posted 6 years ago

“Such a lovely company to deal with and a positive experience throughout . Delighted with the chair I bought and also with the delivery service . All in all a splendid service !”

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Posted 6 years ago

“Great products, quick delivery and high quality item.”

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Posted 6 years ago

“The chairs are beautiful and the service was also very good. Delivery was organised even though the automated system had not been updated which caused some initial confusion.”

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Posted 6 years ago

“Item just as expected, reasonably priced and speedy delivery”

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Posted 6 years ago

“Excellent service and excellent product great delivery service thanks”

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Posted 6 years ago

“Excellent service and delivery from darren and sean”

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Posted 6 years ago

“good delivery service and product is excellent but had to chase a delivery date .”

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Posted 6 years ago

“The item arrived within the promised timescale, I was kept informed and the delivery men were polite. The item came with a tag with details of how it was made, which was a nice touch.”

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Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews