Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 27th September 2026

777

Anonymous

Anonymous // 01/01/2019

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“we needed some pretty big chairs to go with our new monster oak table and found the perfect match on B&S.”

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Posted 10 years ago

“We ordered a Bed Frame and side cabinets. We we informed via phone on expected delivery date, once at store we were asked for a delivery time convent for us. The delivery came on time and the delivery man were extremely helpful ! The items we ordered are high quality and worth every penny that we spent.”

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Posted 10 years ago

“Delivery as advised from pleasant men who helped and put insitu.”

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Posted 10 years ago

“Beautiful furniture is so sturdy well built and lovely colour , would buy a blanket box if they did them”

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Posted 10 years ago

“The item I purchased stated that it was in stock however it was not , following placement of my order I received a phone call advising me of this , apologising for my inconvienence , asking whether I would like to cancel or wait , the lady who phoned me was lovely explained item was due back in fairly shortly so I opted to wait, regular updates provided until item dispatched , really pleased with my order of three pastel suitcases excellent value for money and great quality will order from this company again ??”

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Posted 10 years ago

“Fast, reliable and efficient service, coupled with high quality products and a wide selection of choices.”

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Posted 10 years ago

“Can't fault Barker and Stonehouse, they have a good range of furniture and accessories to suit all budgets. Communication is always great, they will keep you informed of any delays. I normally always order online and items are always extremely well packaged to avoid damage. Highly recommended!”

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Posted 10 years ago

“Coat rack was a little scratched on arrival. Diappointed that the fitting screws weren't included as finding "attractive" screws were problematic and could have detracted from the whole aesthetic appeal. But we did find some and generally pleased with the product.”

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Posted 10 years ago

“Furniture as stated,really well made, delivered on time by really lovely delivery guys.”

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Posted 10 years ago

“Very good service , I love the clock but unfortunately the hands r the same color as the face so you can't see the time clearly , I will have to paint them a different color”

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Posted 10 years ago

“Good quality goods”

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Posted 10 years ago

“Stylish, good quality, backed up by excellent customer service. very good delivery service, no packaging left behind. only downside, sometimes a long delivery date.”

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Posted 10 years ago

“From order to delivery was a pleasure-Igood efficient service.Communication about delivery was excellent too.”

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Posted 10 years ago

“Lovely dining furniture delivered on the day specified by very nice drivers. They built the furniture on arrival and I'm very pleased with my purchase. Spoke to barker and stone house on the day of delivery and they were very pleasant and helpful. Would recommend.”

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Posted 10 years ago

“Bought two new sofas. Great selection to chose from. Quicker delivery than expected. Really pleased with our new furniture.”

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Posted 10 years ago

“Excellent selection of quality furniture and service with quick delivery.”

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Posted 10 years ago

“From buying to delivery, great service”

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Posted 10 years ago

“I bought an mini oak sideboard online using the click and collect option . The website is a bit weird in that if you search for mini sideboard you also get chairs , lampshades and lots of things that aren't mini sideboards ! Otherwise it was very easy to choose and order . I was kept updated on the progress of the order by e mail and once it was in store the staff were very helpful in helping me get it to my car . The sideboard now looks lovely in its new home and the quality is everything you would expect from Barker and Stonehouse”

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Posted 10 years ago

“Bought a few items from Barker and Stonehouse and have always been pleased with there customer service, would definitely recommend”

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Posted 10 years ago

“Couldn't fault any aspect of service from ordering to delivery fantastic”

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Posted 10 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews