Login
Start Free Trial Are you a business? Click Here

True Toys Reviews

4.6 Rating 11,137 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,137 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“I have purchased from Bargain Max on many occasions. Each purchase has been as expected with prompt delivery.”
Helpful Report
Posted 5 years ago
“Service was fantastic, arrives much quicker than stated. Ordered a Barbie colour reveal for my daughter although it hasn't been opened yet because it's from Santa Claus but it looks great and I'm quite sure that my daughter will enjoy it.”
Helpful Report
Posted 5 years ago
“Good selection of toys, pretty expensive though”
Helpful Report
Posted 5 years ago
“Good guality products, boxes didnt looked the best when they arrived however it didnt harm the toys”
Helpful Report
Posted 5 years ago
“Goods arrived promptly and no complaints from gift receiver.”
Helpful Report
Posted 5 years ago
“Ordered next day delivery paid £5.99 & still come 6days Late.... Avoid the slush puppie cups / syrups their Nasty & 100% DONT WORK .. Had cup in freezer 24hrs didn't work so did 48hrs still don't work .. Waste of money”
Helpful Report
Posted 5 years ago
“Very fast delivery very happy”
Helpful Report
Posted 5 years ago
“My Grandson who is 3 loved it. Was wheeling it about all day . Lovely for his holiday. Happy chappie .”
Helpful Report
Posted 5 years ago
“Ordered Barbie car for our Granddaughter. Good price, easy to order and received quickly on free postage. Very good company.”
Helpful Report
Posted 5 years ago
“Quick delivery no issues”
Helpful Report
Posted 5 years ago
“I bought this nerf gun for my grandson and he loves it.”
Helpful Report
Posted 5 years ago
“Really pleased to have found an alternative toy store. Decent prices and all arrived quickly. Only thing was the packers and delivery company et the tram down. There were quite a few toys for a birthday and one of the items was in really bad shape. The box was totally crushed and the courier further decimated ... complete with holes. It was luck more packages inside were not damaged. Other than that, one very happy child.”
Helpful Report
Posted 5 years ago
Hi There, We are delighted to hear that you have enjoyed your shopping experience with us here at Bargainmax. We are sorry to hear that an item in your parcel was damaged, please email us at support@bargainmax.co.uk and we will be happy to get this resolved. Thanks Clayton
Posted 5 years ago
“From start to finish an excellent service, many thanks.”
Helpful Report
Posted 5 years ago
Hi, Thanks for your feedback. We are glad to know that you have enjoyed your experience with us as we really do try our best to keep a high standard of service. We hope to see you again soon! Thanks Clayton :)
Posted 5 years ago
“Cheapest prices for toys and always delivered on time. I have ordered quite a few times from here and usually everything is fine. Only had an issue once where there were pieces missing from a toy and they couldn't replace it. They refunded 1/3 of what I paid.”
Helpful Report
Posted 5 years ago
Hi there, Thanks for your feedback. It is always greatly appreciated here at Bargainmax :) We are sorry that there was pieces missing from your item this appears to have been down to a manufacturing fault so unfortunately, this issue was out of our control. I can see that your issue was resolved by our customer services team. We look forward to seeing you again soon! All the best. Clayton :-)
Posted 5 years ago
“Good item but would not use again as returns are not free like with other big companies .”
Helpful Report
Posted 5 years ago
Hi, Many thanks for your feedback. We are sorry to hear that you no longer want to shop with us. Unfortunately, for unwanted items, we are unable to provide free returns if we are at no fault. All the best!
Posted 5 years ago
“I placed an order with Bargainmax for an item at a bargain price. Unfortunately there were issues with the item but their response to solving the problem was 1st class. All correspondence was very prompt, polite and the issue was resolved quickly. I would recommend them and will be purchasing from them again in the near future.”
Helpful Report
Posted 5 years ago
Hi Kyla, Many thanks for your feedback! We are sorry to hear that you encountered an issue with your item. We try our best to ensure that every shopping experience with us is a pleasant one, but unfortunately, every now and again there are some issues that our out of our control. We are happy to see that you managed to reach a solution with our customer services team and will be very happy to see you again soon! Kind regards, Clayton
Posted 5 years ago
“Will order again”
Helpful Report
Posted 5 years ago
“Delivery is a little slow but all in all prob better buy than most sites.”
Helpful Report
Posted 5 years ago
“Love this site for a bargain on toys. Purchased on two occasions and happy on both times. The toys are good quality and the delivery is on point.”
Helpful Report
Posted 5 years ago
“As usual, excellent customer service and rapid delivery. The quality of the items is superb. and only reason for not giving 5 out of 5 is that I am longing for a broader selection to collect.”
Helpful Report
Posted 5 years ago
True Toys is rated 4.6 based on 11,137 reviews