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True Toys Reviews

4.6 Rating 11,193 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,193 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Quick and easy to use. Really good prices. Delivery as stated.”
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Posted 5 years ago
“Excellent all round”
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Posted 5 years ago
“Well packaged, brilliant gift.”
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Posted 5 years ago
“Great service fast delivery”
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Posted 5 years ago
“Great service”
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Posted 5 years ago
“Quick delivery”
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Posted 5 years ago
“Very happy with my purchase. A smooth transaction and prompt delivery”
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Posted 5 years ago
“Very good value, the toy arrived quickly and well packaged.”
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Posted 5 years ago
“Very happy with the cars but packaging is disappointing”
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Posted 5 years ago
“Ordered princess castle for my granddaughter, excellent service and value for money. She absolutely loves it”
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Posted 5 years ago
“I’ve been waiting on an order fir a long time, I have emailed you , also messaged on fb to which my messages are constantly being read and ignored ! Customer service is abysmal!”
Helpful Report
Posted 5 years ago
Hi We do apologise that you felt this way. We do try our utmost to ensure that our lines of communication are clear and have requested preventative measures internally regarding messages showing read when not dealt with. I understand that you have had your matter fully resolved by the service team on Friday. Any issues at all please do not hesitate to connect with us on support@bargainmax.co.uk Many thanks Customer care @ Bargain Max
Posted 5 years ago
“Service exceptional my purchase is a Xmas gift havnt opened sure it will b fine many thanks”
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Posted 5 years ago
“oThis Sylvanian house looks ideal. It has not yet been given to the birthday girl but I know she will love it. I couldn't resist it at the price you were asking....a real bargain!”
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Posted 5 years ago
“Very good service was delivered very quickly”
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Posted 5 years ago
“Arrived in perfect condition. Well packaged in recyclable materials. No plastic used. Only place I could buy a decent toy made from recycled plastic. Looks just as seen in pic and just as described. Good solid build. Dispatched from UK.”
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Posted 5 years ago
“Great service delivery on time great prices.”
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Posted 5 years ago
“Ordered a doll from this website. Found to be the cheapest for this toy. Kept informed and item received in time. Well satisfied with the service.”
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Posted 5 years ago
“Sturdy and bigger than I thought, also delivered faster than expected”
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Posted 5 years ago
“Really slow delivery. Ordered with plenty of time and was still late for my sons birthday. From dispatch time to delivery was 6 days! Will not be using again, would rather pay a couple of pounds extra and actually receive within a reasonable timeframe”
Helpful Report
Posted 5 years ago
Hi We do sincerely apologise that we are not currently offering express, we fully appreciate that this can create delays in receiving items for certain dates. Many thanks Bargain Max customer care
Posted 5 years ago
“Great bargain for my granddaughter will be using again .”
Helpful Report
Posted 5 years ago
True Toys is rated 4.6 based on 11,193 reviews