True Toys Reviews

Name: True Toys
Address: True Toys, Devon Mill, Oldham, Manchester
Rating: 4.57

4.6 Rating 10,926 Reviews

90 %

of reviewers recommend True Toys

4.6

Based on 10,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

True Toys 5 star review on 22nd August 2026

1189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was really good service best price on the internet delivery was quick kept up to date via email would definitely use again.(children's swings)”

Helpful Report

Posted 5 years ago

Hi Peter, We really do try our best here to make sure that you have a pleasant shopping experience with us, so it is music to our ears to hear that you have enjoyed your experience with us here at Bargainmax. We look forward to seeing you again soon! All the best. Clayton :-)

Posted 5 years ago

“From start to finish an excellent service, many thanks.”

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Posted 5 years ago

Hi, Thanks for your feedback. We are glad to know that you have enjoyed your experience with us as we really do try our best to keep a high standard of service. We hope to see you again soon! Thanks Clayton :)

Posted 5 years ago

“My order arrived within a few days, great service”

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Posted 5 years ago

Hi Alan, That's amazing to hear! We do our best to ensure a solid service with prompt delivery so are delighted to hear that you have enjoyed your shopping experience with us here at Bargainmax! Thanks Clayton

Posted 5 years ago

“Bought this for my 3 month old grandson . He absolutely loves it. The only negative I would say is that the head rest should be a little higher so as to support the baby’s head”

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Posted 5 years ago

Hi Patsy, Many thanks for your feedback, it is always appreciated. We are delighted to hear that your grandson is enjoying this. We hope to see you again soon! Kind regards, Clayton :)

Posted 5 years ago

“I'm happy with my purchase, I have been looking for this game a long time.”

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Posted 5 years ago

“Great products, very competitive prices and fast free delivery! This was my first order from BargainMax and I am very impressed with their service, product quality and value. I will certainly shop here again. Thank you BargainMax.”

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Posted 5 years ago

Hi, We are thrilled to hear your positive feedback! As we really do try our absolute best to keep our prices low and keep our service to a high standard. We can't wait to see you again soon! Kind regards, Clayton

Posted 5 years ago

“Great quick service, thanks”

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Posted 5 years ago

“Surprisingly good. Got older stock in at RRP prices (price had inflated quickly due to scarcity). Post took a touch longer than some; bit it was free which was also a welcome surprise. Should similar items come up again I would have no hesitation in using B-max again.”

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Posted 5 years ago

Hi Grant, That's great to hear! We are delighted to have received your feedback. As this was order late on Friday night it was not dispatched until the following Monday. This is why the parcel took slightly longer to arrive. We look forward to seeing you again soon! All the best! Clayton

Posted 5 years ago

“I recently bought a jigsaw and board from BargainMax and was extremely impressed with their service and delivery. I was informed when the order was on its way and again when it was expected to be delivered. Both items were were safely packaged and arrived on time. I definitely would recommend this company and would be more than happy to buy from them again 👍😀”

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Posted 5 years ago

Hi Maria, Many thanks for your feedback it is highly appreciated here at Bargainmax! We really do try our best to provide a solid service and prompt delivery so we are very pleased to hear that you have had a positive shopping experience with us! We can't wait to see you again soon! Kind regards, Clayton

Posted 5 years ago

“Very good service and toys also good in quality my kids enjoy a lot thanks very much.”

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Posted 5 years ago

Hi Afshan, We strive on excellent quality and service so we are delighted to hear that your kids are enjoying their new toys and we are thrilled that you have enjoyed your shopping experience with us here at Bargainmax! Your feedback is greatly appreciated. All the best. Clayton

Posted 5 years ago

“I ordered some early learning toys for my nephew and he loves them”

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Posted 5 years ago

Hi Caroline, We are very glad that your nephew is enjoying his new toys. And we are very thankful for the feedback. Have a wonderful day! Clayton :)

Posted 5 years ago

“Very pleased with my purchase. Great pricing and a fast delivery”

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Posted 5 years ago

Hi Doreen, That's great to hear! We try our absolute best to keep prices low and offer prompt delivery so your feedback on this is highly appreciated. Many thanks Clayton :-)

Posted 5 years ago

“Cheapest prices for toys and always delivered on time. I have ordered quite a few times from here and usually everything is fine. Only had an issue once where there were pieces missing from a toy and they couldn't replace it. They refunded 1/3 of what I paid.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback. It is always greatly appreciated here at Bargainmax :) We are sorry that there was pieces missing from your item this appears to have been down to a manufacturing fault so unfortunately, this issue was out of our control. I can see that your issue was resolved by our customer services team. We look forward to seeing you again soon! All the best. Clayton :-)

Posted 5 years ago

“Another great toy at bargain price”

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Posted 5 years ago

“al turned up on time and as described very happy”

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Posted 5 years ago

Hi Richard, Many thanks for your positive feedback. We look forward to seeing you again soon! Thanks Clayton

Posted 5 years ago

“Great service. Item I purchased was delivered within 24 hours. I would recommend to friends and family, and would definitely purchase from them again. Keep up the good work.”

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Posted 5 years ago

Hi Lynn, We are delighted to hear that you have had a pleasant experience shopping with us. We really do try hard to keep our prices low and offer prompt delivery & excellent service throughout. We look forward to seeing you again soon! Thanks Clayton

Posted 5 years ago

“Good item but would not use again as returns are not free like with other big companies .”

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Posted 5 years ago

Hi, Many thanks for your feedback. We are sorry to hear that you no longer want to shop with us. Unfortunately, for unwanted items, we are unable to provide free returns if we are at no fault. All the best!

Posted 5 years ago

“Great price and fast delivery, very happy!”

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Posted 5 years ago

Hi, Many thanks for your feedback. We are delighted to hear that you have enjoyed your shopping experience with us. All the best! Clayton

Posted 5 years ago

“Not great service at all. I ordered on the 6th of April for next day delivery it didn’t arrive so I contacted them and they said it should be with me in 24hours but in the meantime they refunded my delivery. 8th came and still nothing and I contacted them again for them to say I had to wait a further 48hours for Hermes to let them know what’s happened with my parcel. Now 48hours have passed and had no communication with bargain max to tell me what’s happening and still no item. I’m very disappointed and will not be buying from here again. Customer service was nice to begin with but after the second time of speaking with them they was not helpful at all. I would not suggest purchasing from them if you expect your items next day. I know it’s difficult times for everyone right now but I feel they should not offer a service of next day delivery if they can not commit to it. I’m now waiting for a reply to my emails to get a refund”

Helpful Report

Posted 5 years ago

Hi Laura, I am really sorry about that, I can see that your next day delivery fee was refunded by our customer services team and that a supervisor is looking into this case. We apologise for the trouble this may have caused but unfortunately we have to follow a set protocol when events like this happen. We are working the best we can to get this case resolved and we will be in contact with you within the next 24 hours. Our apologies once again. Kind regards, Clayton

Posted 5 years ago

“Excellent service and good price. Very pleased with the product. Thank you”

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Posted 5 years ago

Hi Pamela, Many thanks for your positive feedback! We hope to see you again soon. Have a wonderful day! Clayton :)

Posted 5 years ago

True Toys is rated 4.6 based on 10,926 reviews