Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 791 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd October 2025

Diane C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th October 2025

Seema M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 3rd October 2025

Elizabeth C

608

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, we had a great holiday but there were a couple of issues. Flights and timings for outward and return travel all worked exactly as advertised with no problems, really happy. The hotel in Tromso, the Scandic Grand, was very ordinary, that didn't really bother us as we were out a lot, but the room was tiny with a very limited amount of facilities. Also they wanted be to pay for the accommodation at first, being adamant that you, Baltic Travel had stated, "Guest to Pay" This was, however sorted out quickly after I phoned you - Thank You The Dog Sledding excursion was just superb. Very professional and great fun and great value for money. We thoroughly enjoyed the Ferry transit from Tromso to Svolvaer. In future I would recommend that you advise passengers to book taxis to meet passengers off the ferry at Svolvaer in advance as there were no taxis available when we arrived and we had a bit of a drama getting one. Svinoyer Rorbruer was superb, excellent accommodation, great atmosphere, great food, loved it. The two excursions were chalk and cheese. Both organized by Lofoten Lights, a very small Italian husband and wife team. On the day long excursion, as they were busy, they subcontracted the job to a local man, Odd-Petter Tanke Jensen, who was not part of their company, but whom they use often and whose work is advertised on their web site. That was OK, though, because he was a true professional guide and because he gave us a real day to remember. A photographer and local expert we visited all the places we were supposed to on the itinerary and many more. As an amateur photographer myself we were able to find locations and get advice on a one to one basis that we couldn't have dreamed of. An outstanding tour. The second excursion, however, was an evening tour or "Northern lights Safari". After hearing at length the previous day from our day tour guide, what he did for his Northern lights safaris, his knowledge of the best places etc, we were disappointed with the service from Lofoten lights. The Italian gentleman, Maurizzio the company owner, was very pleasant and good company and rather embarrassed that his car had frozen up and we couldn't open any of the doors. He had to leave us to go and get them fixed at a local garage before we could start the tour. He then took us to an, admittedly great, location where we were privileged to see the lights for a short time, however, I had to prompt him to take us elsewhere when the cloud came in over the harbor and he relocated to another lovely spot just North of Svolvaer, but even I could see it wasn't a great location for seeing the Aurora. We never got to the North coast at all during this evening. I understood that we should have gone to the Polar light Centre near Laukvik during this tour, but we only stayed very close to Svolvaer. Also we were not offered warm drinks during the tour as advertised. So overall we had a fantastic holiday and the small issues above are only offered so that you can improve things even further, they did not spoil our trip at all and thank you for organizing it for us.”

Helpful Report

Posted 9 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 791 reviews