Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 809 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 809 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th December 2025

Daniel M

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 8th December 2025

Andrew B

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A trip to see the Northern Lights was my 50th birthday bucket list trip. I basically asked for northern lights sometime across a 2-week period and Daina put together what can only be the trip of a lifetime! As I'm usually an independent traveller, I had forgotten the joy of using an incredibly knowledgeable travel agent whom you can trust and rely on to make life easy and create the perfect holiday. Daina organised absolutely everything and made suggestions that even we hadn't thought about. Our 2.5 days in Tromso followed by a 4 day stay in Malangen Resort can only be described as perfect! From the flights, transfers, hotels and tours, all we had to do was turn up when/where the voucher instructed and have a great time. Everyone at Baltic is friendly and attentive, as were the hotels and tours staff wherever we went. I will definitely be using Baltic again and would highly recommend them to anyone who is looking for a fantastic holiday.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 7th January 2017

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Posted 9 years ago

“So incredibly easy & straightforward to deal with. Polite, quick, Friendly, nothing was too much trouble. Would quite happily Book with the Baltic Travel Company again, If only everything in life was as efficient, simplistic, obliging & friendly. Any questions were answered & dealt with instantly. Superb 10/10.”

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Posted 9 years ago

“From the moment I contacted this company Inga made me feel special. Her emails included all the correct information and took in the little details. She arranged a long weekend in Norway for my 50th birthday. Everything had been included from the flights, to transfers, hotel and "Chase the Northern Lights". Every time I contacted her she was helpful and came back to me with help. Nothing seemed too much trouble. It all went smoothly as well without a hitch in fact there was a bottle of bubbly waiting in the room for us on arrival. Hotel was excellent, transfers on time and the trip was as promised. I had never heard of this company before, but I will definately use them again. Upon speaking to other people I found that I had paid a lot less for a lot more than other people.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th December 2016

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Posted 9 years ago

“Friendly knowledgable staff arranged the ideal trip for us . When our flight as delayed they knew straight away and phoned the taxi company in Tromso to make sure someone was there to meet us, and to tell the hotel we would be late. Great service!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th December 2016

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Posted 9 years ago

“Booked a 10 day trip to the Scandinavian 4 cities for my parents. Daina planned the entire trip perfectly for my parents and all the arrangements went smoothly. I did not have to worry about anything at all. Daina was very responsive during the entire planning as well and my parents had a good time. Will consider booking through Baltic again in future if the need/opportunity arises.”

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Posted 9 years ago

“We booked a tour to Iceland with Inga she was fantastic every thing went like clock work all our transfers Flights and hotels were great I can not recommend Baltic travel more highly. We had an incredible trip. Inga was so good I booked it from Australia and Inga must have got so many emails from me changing our trip it was no problem to her. We booked the Blue Pools and Snorkeling in Silfra and a tour GJ tours witch words can not describe We saw the Northern lights and so many other amazing sites. We just can not Thank Inga enough for the thought and effort that she put into our trip to make it unbelievable experience”

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Posted 9 years ago

“We had an amazing holiday which was well organised by Inga who answered any queries we had. We were blessed by the weather and saw the Northern Lights on four evenings - an unforgettable experience! We loved being surrounded by the mountains, the clarity of the light and the unspoilt nature of the places we visited. Being above the Artic Circle is very special.”

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Posted 9 years ago

“We had a great autumn trip to Moscow & St. Petersburg. Baltic was very helpful in flying us out from Scotland via Amsterdam. Guides in both cities had expert local knowledge and excellent English. We had a packed and fascinating visit to all the major places of interest, travelling in small groups. Hotel accommodation was excellent with good restaurant facilities. We were also spoiled for choice when eating out. Transfer by train from Moscow to St. P. was smooth and enjoyable, with airline-type service. If Moscow was superb, St. P. was was equally jaw-dropping with its turbulent history and amazing Hermitage museum. Thank you Baltic for a wonderful experience.”

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Posted 9 years ago

“What an amazing weekend, Iceland is truly a wonderful experience. Firstly many thanks to you and all at Baltic Travel for the kind gift of a bottle of wine, to celebrate my wife`s birthday, awaiting us at the Hotel room. The whole trip ran very smoothly with both the Apotek Hotel and Greyline Tours both providing excellent service. Unfortunately, the Northern Lights tour was cancelled by Greyline on both the Saturday and Sunday nights, due to bad weather so we never got the opportunity to go on this trip. Again, the standard of care on the Icelandair Flights (including the airport lounges) was excellent. Thanks again for all your help with our trip, Inga`s expertise in sorting the perfect trip was amazing and I would recommend anyone going to the region to choose Baltic Travel.”

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Posted 9 years ago

“Great personal service from Lena”

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Posted 9 years ago

“We have used Baltic Travel on many occasions, most recently for a short break in Copenhagen. Baltic Travel are always a pleasure to deal with and nothing ever seems to be too much trouble for them. Particular thanks go to Inga and Lena who got us a room upgrade and gave us useful information about Copenhagen, prices and things to do. We stayed at the Hotel Skt. Petri – really nice, clean, spacious, friendly staff and great breakfasts. The hotel is in the old Latin quarter and there are many sights to see nearby: the Botanic Gardens, Rosenborg Castle and the Round Tower to name but a few. The nearest train/metro station to the hotel is Norreport Station about a 5 minute walk away and much closer than Copenhagen Central Station. It's useful to know this if you're coming into the city centre from the airport. Doing this will cost you about DKK3.60 for a single ticket and is a refreshingly stress-free experience. Copenhagen is beautiful, but not cheap. For eating out, our most expensive dinner (2 courses, 1 glass of wine, 1 beer and tea/coffee) came to about DKK700 (including service); the least expensive was DKK385. So, if you pick your restaurants carefully (as with anywhere), then it’s not a problem. Visitor attractions such as museums, galleries and so forth are fairly reasonably priced. So, Baltic Travel, we'll definitely use them again and would recommend them highly.”

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Posted 9 years ago

“Daina at Baltic travel organised us a awesome break to St Petersburg Russia.She helped us fill our visa applications in which we fretting over making the whole process so much easier.We had our own tour guide for two days, Vera our guide was so knowledgeable that she brought all our trips alive. Daina organised the ballet,tours, flights, accommodation and transfers. Every thing ran like clock work which took the pressure off of us to enjoy our time away. The people in St Petersburg are friendly and welcoming and felt very safe walking around by day and night.We even ventured on the metro which was exciting. A fabulous city, lovely people, Great tour company. Highly recommended.”

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Posted 9 years ago

“It was amazing! Everything was taken care of. We were picked up at the airport and taken to our hotels by English-speaking drivers who pointed out things of interest along the way. Some days we were driven to lesser-known sights where the driver waited for us to explore for as long as we wanted before returning us to the hotel. All of the tickets were purchased ahead of time so all we had to do was hand the hotel, the personal guides (who were wonderful), the drivers, ferry and bus operators a voucher. It was worry-free travel.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 28th October 2016

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Posted 9 years ago

“I really liked the fact that I only needed to deal with one person, so it felt like a very personal experience. The website was really easy to use as well and gave a good overview of the holiday. All the hotels were of excellent quality.”

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Posted 9 years ago

“From start to finish, staff were attentive, knowledgable and friendly; our holiday was amazing and one of a kind, with amazing guides within a country that is not widely travelled but full of beauty!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th October 2016

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Posted 9 years ago

“Excellent choice of holidays and all reasonably prices for what you get. Also, a pleasure to deal with. We took the Iceland in a Nutshell which was excellent. Would definitely recommend this company and will use again.”

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Posted 9 years ago

“Well organised, friendly every thing worked to 'clockwork'”

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Posted 9 years ago

“once again we have had a fantastic holiday. the whole trip was planned and organised very well. our tour guide, Antoine was very passionate and knowledgeable in everything we/he did. we had almost perfect weather for the whole week too. all tours were interesting and worth while, and had one night of very active northern lights, which was a bonus. the only slight negative would be food. if you like fish and lamb then your set, if not the food can be limited. just make sure you let them know in advance and they will sort you out all hotels were of a very good standard too. nevertheless a great time was had by all. highly recommended. we will be going back again, and again. with your company of course.”

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Posted 9 years ago

“Trip was "tailor made" for us as Diana took on board what we wanted to do and arranged it all. Flights, hotel bookings, and trip vouchers were all provided and we had no problems when we arrived in Iceland. On top of that it was a special birthday for my partner, and flowers were arranged by her via the hotel. Really nice touch from a small holiday Company that knows how to treat customers and make them happy! One of our trips was cancelled because of weather conditions. The bank credit for this was in my account within 48 hours. Wow!”

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Posted 9 years ago

“It seemed a somewhat foolish idea for an elderly couple, my wife in her late seventies and myself in my eighties, to desire an holiday collecting amber on a remote part of the Baltic coast on the Lithuanian/Russian border . But age is no obstacle if desire is paramount and both of us have had a lifelong fascination with amber. Our first step was to contact the Baltic Travel Company and give clear concise details of what we wanted - they made all the arrangements: air flights, airport collections in Lithuania, hotel and above all a guide. Baltic Travel exceeded our wildest expectations and they excelled themselves in selecting a guide VITA SEPUTYTE who was as enthusiastic as ourselves about amber : our expectations were not high: we are enthusiastic fossil hunters on the Yorkshire Jurassic Coast and in thirty years or more we have only found three small pieces. Within minutes of reaching the coast and under the watchful eye of our guide Vita we started to find amber: please do not get too excited: we did not find large pieces but dozens of small fragments about the size of diamonds. This did not matter, we had come to find amber and we were finding it. Equally important our guide was a walking encyclopaedia with regard to Lithuania ; the folklore, cuisine, history, political background and she gave us her 100% attention. The beautiful country covered with pine forests is rich in fungi [another of our passions] and together we collected these before returning to Vita's house for a gourmet meal of fungi. The hotel and the staff were excellent; everywhere people were friendly and helpful and we managed well language wise in spite of our lack of Lithuanian and Russian - the two languages spoken by 98% of the population. Such was our enthusiasm for the country and our guide that we would be happy to help other adventurers in this area - Barrie and Sue Kaye .”

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Posted 9 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 809 reviews