Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 750 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 19th September 2025

Nicola G

Balkan Escape 5 star review on 18th September 2025

David W

Balkan Escape 5 star review on 13th September 2025

Barbara M

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an amazing trip to Croatia, island hopping from split to Hvar and Brac, we enjoyed each location and the weather was perfect. The accommodation was perfect for us too, Using Balkan escape to recommend accommodation and book everything up for us was took all the stress away from searching ourselves, we also loved all the top tips on places to visits and excursions. All In all a top holiday and thanks for arranging it all, we would definitely recommend you and look to book through you again. Donna & Clare”

Balkan Escape 5 star review on 23rd September 2025

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“We had an absolutely brilliant holiday. I Found Jack and his company on line when searching for Croatia ideas. and the whole process from start to finish was exceptional. Easy to reach, great communication etc. I told him roughly what we wanted and he planned it all for us. Everything was perfect. I absolutely loved Croatia and the Islands and would have no hesitation not to use Jack and his company again. Even when there was a slight problem due to a ferry journey due to a change in the weather, Jack dealt with this smoothly and easily and kept us in the loop over the change. He was always on hand. Much better service than using a big call centre type travel agent. Well done Jack and team. I will so tell others about Croatia and to use Balkan Escape x Oh. My trip was to Split, Brac and Hvar staying a few nights in each. They were all stunning. Not to mention all the other day trips and sights we saw. Croatia is now one of my favourite places x”

Balkan Escape 5 star review on 22nd September 2025

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“Wonderful holiday, excellent service by Balkan Escapes. Transfers all very good and on time. Accommodation very good and breakfasts. Good value. Only one negative comment. The welcome in Dubrovnik was a bit cursory although the accommodation was fine. The breakfast in Dubrovnik was not good - serve yourself coffee (not very delicious) machine for whole restaurant of people, so took 10 minutes to get coffee in morning standing up. One waiter serving whole restaurant. Had a rather stale croissant so didn't bother using our voucher second day and went elsewhere. That is the only downside. I will be recommending you to any friends who fancy going to Croatia.”

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“Another excellent holiday to the Dalmatian Coast, staying on Hvar and Brač. We also visited the Makarska Riviera on the Croatia Mainland. Couldn't fault any aspect of our holiday. The flights were all on time or early. The Hotels in Hvar Town (Amfora Grand Hotel) and in Bol on Brač (Hotel Elephusa) were very good, ideal locations with great facilities and close to many fantastic beaches and easy walking distance of towns with many great restaurants and bars. The road transfers to and from Split airport to the Port were comfortable, on time with excellent drivers. Even when there was a slight hiccup when our original Ferry from Hvar to Bol was cancelled due to tidal conditions, Jack (Balkan Escape) contacted us direct and arranged an alternative Ferry transfer and emailed the Tickets within a couple of hours. Bol is an ideal location to stay on Brač, just a 35 minutes ferry ride to Makarska on the mainland, we will definitely be visiting again and again using Balkan Escape. Every detail of your holiday is taken care of and this NOT reflected in the price that you pay as they are very competitive.”

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“Listened to our requirements, put up with our changes of plan and booked a great, trouble free, holiday.”

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“We had a fantastic holiday in Croatia. Jack understood our preferences and our trip exactly matched them. It was good to have tickets and passes printed and sent to us and the app with itinerary and suggestions was very helpful. Everything, from flights to transfers, ran to schedule and both hotels were perfect. We would use again if we are visiting the region.”

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“Extremely pleased with service we received, right from our first enquiry, superb accommodation, all pickups , receipt of vouchers, very well informed. Liked suggested itinerary and used this as short on time.”

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“Booking was easy & any communication was prompt & helpful Hotels were good but some had no lift which made getting cases up stairs difficult for our age group The first 2 did have a lift inside the 3one on Brac didn’t and was positioned well up a hill Ok if you are reasonable fit Think would have been better to have 4 nights on Hvar island & 3 on Brac as there seems to to more to do especially if you were using the local bus. Found food on the whole was fairly expensive Would have liked kettle in room Hotel in Hvar happy to make tea in the evening The pick up and transport arrangements were spot on it saved a lot of hassle All in all well planned holiday would recommender you to others”

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“We have just returned from a 3 centre holiday to Croatia and were delighted with the service provided by Jack at Balkan Escapes. All the hotels were amazing and in great locations. All our transfers were perfectly timed and well organized. It was great to be able to choose from the range of accomodation which were all of good quality and were tailored to suit our budget. Also it was great to have any the knowledge that someone was on the end ofa phone should we have needed any help (which we didn't). Thank you once again and we hope to visit Montenegro and maybe another Balkan country in the future. We would have no hesitation in booking thorugh Balkan Escapes again.”

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“Had a great Holiday, which Balkan Holidays tailored to what we wanted. Would highly recommend.”

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“We were very pleased with the balance between suggestions being made for our itinerary and being able to tailor timings and costs to make a bespoke holiday. Customer service was very good, we were informed at each stage of information we needed to make choices or to plan well. We felt comfortable in all three locations - two hotels and an apartment. Possibly the second hotel was more of a climb than we had anticpated but we were kept fit! All transfers were immaculate in punctuality and with helpful text confirmations the night before. We wouldn't hesitate to use Balkan Escapes again now that we know they serve other geogrphical areas too.”

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“Very pleased with the options and booking of our holiday to Split, Brac and Dubrovnik. Arrangements were perfect and all went smoothly. Will definitely be booking again and have already recommended Balkan escapes to family and friends. Thank you Jack and team.”

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“We had such a wonderful experience booking our holiday through Balkan Escape! From the very beginning, the team really listened to what we were looking for and built an itinerary that ticked all the boxes. It felt very personal to us, and we managed to see and do everything we had hoped for during our time in Croatia. The accommodation was excellent – both the hotel and the apartment were in fantastic locations, and if anything, they were even better in person than we expected. The private transfers were also a real highlight: luxury vehicles, friendly drivers, and everything ran so smoothly. The service from Balkan Escape was brilliant throughout. The team worked (and reworked!) the details of our trip until everything was just right, and it really showed. It made the whole experience stress-free, and we felt very well looked after. If I had to suggest one improvement, it would be to make it clearer online which countries they cover. If most destinations are available, it would be great to see that upfront when browsing. That said, I wouldn’t hesitate to book through Balkan Escape again – in fact, I’ve already recommended them to my family after such a positive experience. Thank you for helping us create such a memorable holiday – we’ll definitely be back!”

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“Excellent customer service from initial enquiry, suggestions,itinerary , hotel suggestions and transfers. Communications were excellent and transfers seamless. Thank you for helping us enjoy a fantastic 12 days in Ljubljana, Bled and Opatija. Have already recommended you to friends”

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“Being a working single parent of two young adults in full time education I was struggling to find the time to seek something they both would enjoy. Balkan Escape were extremely helpful with recommendations and ideas, not overwhelming me with options and patient with my timing of responses. We had a great trip, 4 nights in Split and 3 in Dubrovnik, excellent door to door service. Both hotels were very well located and welcoming staff. The information provided was clear and timely. Highly recommend and will definately use them again. Thanks Jack”

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“This is the second time we have used Balkan Escape and have been very pleased with both the service before the holiday and the smoothness of the arrangements during the holiday. From an initial outline of what we wanted, Jack prepared an outline proposal and options which needed very little tweaking. We were given information about the local area and suggested trips/activities based on our initial enquiry. All the travel documents arrived in good time and the arrangements (flights, car hire, transfers, hotel bookings) all went smoothly. The whole service felt personal and professional.”

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“I wanted to see Plitvice Lakes and Split and asked Balkan Escape to help. They suggested hotels and tours for me to choose between. Plitvice was a paradise - the most astounding place. We visited on 2 consecutive days and barely noticed that we walked 20km each day as the scenery was so captivating. The 'hotel' turned out to be just a room which confused me at first but I came to understand that it was fitting to the environment. Plitvice is such a rural idyll that swish corporate type hotels would not be right. The Balkan Escape choice was much more respectful to the local environment amd people. We stayed in Imperial House Rooms. The breakfast was substantial and meant we didn't eat then until dinner and visited the local bistros within walking distance. Our hotel on Split was perfect. Beautifully clean, fantastic staff and generous breakfast. The Palace was just there and the beach 15 minutes walk. We had a dental emergency and within minutes of us arriving the wonderful receptionist Dora had organised a dentist for us, an user to get there (through her account as we didn't have one) and then an user to collect us and take us to the beach. We were very grateful. Maja at the hotel suggested walks and restaurants and we followed her suggestions gratefully. All.organisation was done by Bslkan Escape and could not have been smoother. This included flights and check-ins and transport from airports to hotels and between hotels. All taxis turned up exactly on time and we're comfortable. Hotels were ready for our early check-ins. This made for a very relaxing and easy holiday.”

Balkan Escape 5 star review on 17th September 2025

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“First rate service from Jack at Balkan Escape. From calling back at the appointed times, to taking on board everything we wanted for our holiday, the attention to detail was exceptional. Everything was very smooth (booking, communication, paperwork, all transfers) and our accommodations were exactly as expected (stunning seaview from out Dubrovnik apartment - definitely worth the bit extra). I've already recommended Balkan Escape to several people & we would definitely use them again if we go back to the area. Many thanks Jack for our superb holiday!”

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“Very efficient taxi service. Great accomodation. Friendly and helpful service. Highly recommend.”

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“Balkan Escape organised out two centre holiday in Croatia. The two hotels were pretty standard, although we did not eat an evening meal at either hotel. The breakfasts were plentiful and fine. The transfers were organised and worked out very well. We were kept informed of the details and timing of transfers. All of the Croation people involved were excellent. The holiday certainly met our expectations.”

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Balkan Escape is rated 4.9 based on 750 reviews