MBC Promotions Ltd Reviews

Name: MBC Promotions Ltd
Address: Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG, Brierley Hill
Rating: 4.91

4.9 Rating 4,083 Reviews

99 %

of reviewers recommend MBC Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About MBC Promotions Ltd:

Specialist suppliers of metal and cloth badges, keyrings, medals, labels etc.
Scout and Guide products at www.neckersandbadges.com
Promotional merchandise at epik.co.uk

Visit Website

Phone:

0138474500

Email:

sales@badges.org.uk

Location:

Unit 4-5 Silver End Business Park, Brettell Lane, Brierley Hill, DY5 3LG
Brierley Hill
DY5 3LG

MBC Promotions Ltd 5 star review on 4th June 2026

238

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have asked several times already to mention your currency and IBAN no. on your invoices. Up until know I have never recieved any feedback or action on this. I am really getting fed up with this as the currency is a legal requirement on invoices.”

Helpful Report

Posted 7 years ago

“Ordered custom Neckers on the 8th May but didn’t arrive until 5th July, due to issues with fabrics at the manufacturers, some 8 weeks later when quoted delivery on website is 3-4 weeks. Took me to follow up on the 1st June to be told problems existed and they would get back to me, and then I followed up again on the 12 June to be told 15-18 June for dispatch. Not hearing anything more I followed up again on the 20 June to be told not they expected dispatch from them by 5th July. Surely in the first 4 weeks it would have been clear there were issues and good customer service would be to communicate this to the customer to set expectations. Whilst the quality of the product when it arrived was fab! I have dropped two stars due to the poor customer experience.”

Helpful Report

Posted 7 years ago

Hi Adrian. Thank you for your review. We apologise for both the delayed delivery and the communication. While the problem with one of the colours in your necker design was unprecedented and out of our control, we should have communicated this better to you and we are sorry this was not good enough on this occasion. As a gesture of goodwill, we'll send you an email with a discount voucher code for a future order - if you do choose to take us up on the offer we will endeavour to get those extra 2 stars! ^Tom

Posted 7 years ago

“Good products. Delivery a little slow”

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Posted 7 years ago

“I would like to thank you for your excellent service my order was short notice but you were able to turn it around and I received it early ,a special thank you to Sian for her efforts and spotting the spelling mistake and correcting it before it was too late Thank you Gaynor Satherley”

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Posted 7 years ago

“Have used a couple of times now and really happy that design is as requested, quality great and service prompt. Have recommended to a number of people now.”

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Posted 7 years ago

“MBC offer a friendly and super-efficient service. I've tried other suppliers and always come back. The designs are great, and badges of high quality”

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Posted 7 years ago

“Once again top quality stuff at a competetive price.”

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Posted 7 years ago

“MBC printed our celebratory 85th Scarves and badges - the service was second to none - absolutely fantastic!!”

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Posted 7 years ago

“Sian and the team are brillant. Very helpful. Thank you again.”

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Posted 7 years ago

“Totally professional service all round. High quality laser-cut badges with clear, precise stitching and woven graphics, easy ordering process including easy to use graphic load and conversion, excellent personal communications from MBC staff at all stages, fair and transparent pricing,”

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Posted 7 years ago

“Fantastic scarf's and logo very pleased with our order.”

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Posted 7 years ago

“Great quick response when sending the badge drawing across. The digital image was exactly like the drawing we sent across, and when the badges were received they really brought the design to life. 100% happy with the service.”

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Posted 7 years ago

“Exactly what we wanted in a timely manner”

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Posted 7 years ago

“The service and support I received was excellent, the badges arrived very quickly after i ordered them.”

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Posted 7 years ago

“These guys are great - very friendly and helpful, our attempts at artwork were completed and improved within hours, changes and re-changes accommodated, and they managed to produce 2,000 badges in 4 designs well within the lead time they stated so we could give them out in time for our event. Prices good too!! Highly recommended.”

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Posted 7 years ago

“Prompt service”

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Posted 7 years ago

“MBC staff always respond to queries immediately; are always friendly and helpful; and, no problem that I may have is too big an issue for them to resolve! Cracking Team! Thank you!”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“MBC provided our group camp badges exactly to deadline and the Quality of the finished product exceeded expectations. Would definitely use this company again”

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Posted 7 years ago

“Fantastic service, particularly from Lesley, we received high quality badges within days of ordering them.”

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Posted 7 years ago

MBC Promotions Ltd is rated 4.9 based on 4,083 reviews