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MORI Reviews

4.9 Rating 25,349 Reviews
97 %
of reviewers recommend MORI
4.9
Based on 25,349 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
The parcel came very quickly. I did find it difficult to find the item on the website. I knew what I wanted but the brand name didn't bring it up. I think I had to put the exact name of the item in for the website to locate it.
Helpful Report
Posted 6 months ago
Good customer service although still waiting on my refund confirmation
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Posted 6 months ago
Nice products. Easy ordering and quick delivery.
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Posted 6 months ago
Overall was ok . I was a bit disappointed that you didn’t have one of my orders went out of stock , I ordered something else just in case and you had it after two days . That item is on its way. Thank you for having such a good quality of products for kids .
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Posted 6 months ago
Happy you delivered to Jersey
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Posted 6 months ago
Lovely book in perfect condition. Came quickly as estimated. 4 stars because i found the packaging excessive. The box it arrived in was huge and unnecessary.
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Posted 6 months ago
My experience was great overall
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Posted 7 months ago
Easy to order, nice website and came in good time .
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Posted 7 months ago
Very good but excessive delivery fees.
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Posted 7 months ago
good - the product is what I expected and arrived on time
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Posted 7 months ago
I’ve always gone straight to kidly for shoes when they are on sale. They are good quality and fast shopping.
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Posted 8 months ago
Lovely quality will definitely purchase again
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Posted 8 months ago
I wish you had options to use other delivery company. Evri is a terrible company I try to avoid at any cost. This time the driver left the parcel on the top of my bin right next to a busy pavement instead of the back door as instructed. I loved the design and the quality of this little chair I would love to order more from you in the future but please at least give another option for delivery even if it cost more.
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Posted 8 months ago
It was great. Good communication and fast delivery
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Posted 8 months ago
Our granddaughter loved her KINDLY kitchen and coffee machine for her birthday this year .
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Posted 8 months ago
Service was great.
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Posted 8 months ago
I found getting to the checkout page was not Straightforward! Otherwise a good service. Online gift page.
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Posted 9 months ago
The service has been good but the product itself is not very good.
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Posted 9 months ago
OK. Shipping was timely and instructions were easy to follow.
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Posted 9 months ago
I sent two items as a gift. The recipient didn't know they were from me because apparently there was no note included, even though I wrote one in the order form. Also, offering gift wrap would be nice. The recipients loved the items.
Helpful Report
Posted 10 months ago
MORI is rated 4.9 based on 25,349 reviews