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MORI Reviews

4.8 Rating 25,366 Reviews
97 %
of reviewers recommend MORI
4.8
Based on 25,366 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
The wrong shoes arrived but they were extremely helpful and prompt in replacing them when I contacted them. The correct shoes are good value.
Helpful Report
Posted 3 years ago
Really pleased I found Kidly. Such gorgeous things on offer
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Posted 3 years ago
No problems.
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Posted 3 years ago
Fab experience customer service wise, after a few human errors made when ordering. Super quick response and personalised service. Only comment I would make is to have the option to 'edit' orders (In my instance I wanted to add a message after I had already ordered). Instead of cancelling the order and starting again.
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Posted 3 years ago
The kidly label jelly shoes are lovely, they feel good quality, nice colours. We have had to return as came up to big, would advise going down a size. Brilliant to have innersole and Velcro straps for ease. My daughter hasn’t worn them yet so can’t comment on comfort. Fantastic customer services in the chat when needing to return. Very thorough and arranged refund quickly.
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Posted 3 years ago
Found what I wanted (could have gone for lots of things), bought it and am very happy with it
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Posted 3 years ago
I ordered this little bib for my baby, on a recommendation from a friend. Easy to order from the website. Unfortunately I was sent someone else’s order by mistake. Customer services were excellent, very apologetic. I returned the item as instructed. So my actual order took a little longer that I expected. I am really pleased with my purchase. It’s an excellent design.
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Posted 3 years ago
Socks are a lovely colour and really long so cover cold ankles. Not as thick as I has expected so I often double up
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Posted 3 years ago
Lovely website, good selection of products. Really prompt delivery, packed with minimal waste/unrequited packaging.
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Posted 3 years ago
Excellent service delivery very prompt. Would like a telephone number to contact
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Posted 3 years ago
Very fast delivery and was happy with the purchase.
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Posted 3 years ago
Great toy for the little ones, lift a wee bit fiddley. I'm sure the little ones will enjoy this toy
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Posted 3 years ago
Excellent customer service
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Posted 3 years ago
Delivery was quick
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Posted 3 years ago
Arrived fairly quickly well packaged. Nice product
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Posted 3 years ago
Nice range of products
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Posted 3 years ago
Delivered next day well packaged and very pleased with the table and stools
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Posted 3 years ago
I have always been pleased with my experience of buying from Kidly
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Posted 3 years ago
Sadly the packaging damaged and guitar had a scratch but KIDLY quickly responded to email and apologised. Very easy to deal with and I would shop again.
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Posted 3 years ago
Quick delivery, less the five working days that is stated on the website.
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Posted 3 years ago
MORI is rated 4.8 based on 25,366 reviews