Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living on a Scottish Island has thrown up various delivery issues since we have lived here. However, on this occasion this was definitely not the case, it was delivered with good speed and very well packaged. The staff at Baby and Child could not have been more helpful and made the buying process easy. Great people, great delivery and a great price, thank you.”

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“The service received was excellent. Goods delivered promptly the next day. I am happy. Thank you”

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“Excellent help over the phone both times when I rang. Everything proceeded quickly and easily. Delivery was made within a couple of days and arrived as scheduled. Would use BABY AND CHILD AGAIN.”

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“Brilliant customer service and very quick delivery all at a great price, not only would I recommend but I will use again myself.”

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“Absolutely fantastic...again. I would not hesitate to recommend baby and child store. I have bought the City Mini GT package from them and now the City Mini for my mum to use. I checked many companies and they were the most competitive on price and content. The customer service is second to none- my questions were answered late at night via email and on a Sunday! I also chatted to Liz on the phone before purchasing and she was extremely helpful. Both pushchairs arrived next day in perfect condition. You can't get better than that. Very refreshing to deal with a company who know what they're doing and do it extremely well.”

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“Absolutely fantastic...again. I w”

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“An excellent service both over the Internet via email and over the phone, will recommend this company to others 10/10”

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“I suppose this review is for Baby and Child Store and not necessarily for the item purchased. I got a very good price for the pushchair purchased, which was then quickly dispatched and I received it the next day. Customer service was also very good. As a first-time buyer from the site. I liked the fact that when my calls couldn't be taken, I could drop a message and have someone call me back. Overall, it was a good purchasing experience for me.”

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“Excellent service! I spoke to a customer services adviser about the products I wanted to purchase (a buggie and various accessories) and was advised to email my request, so that a quote for a bundle package could be sent to me. As I was dealing with an independent retailer, I didn't expect a response for at least 24 hours - to my surprise I received the quote within a few hours and the order was processed by the end of the day. I received all the products within two working days and received regular updates on the delivery. More importantly, the bundle package that was offered was very reasonable and the offer was around £100 cheaper than the registered retail price - all in all I would highly recommend Baby and Child to anyone. Thank you for the fantastic service!”

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“We love our Baby Jogger City Lite, it was so easy and quick to assemble it. As soon as my 18 months old daughter saw it she jump into it and didn't want to come out, she loves it as we also do. Is very spacious and easy to manoeuvre and also easy to fold and unfold to keep on the car. The handle bar is just right even if I am petite and my husband very tall works for both of us. I was a bit nervous buying from here because the price wasn't advertised but the customer service was so quick and kind when replying my queries, payment was straight forward. I was so amazed of the quick delivery. I would buy again from here. I do recommend the puschair and also Baby and Child store.”

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“Ordered my baby jogger city mini gt at 11.50am and it was delivered to my door at 10.30am the following day, couldn't believe it! Fantastic service & great price- cheaper than anywhere else! I love it!!!!! Would deffo order from you again!!!! Thank you :)”

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“Quick response at all the time, excellent communication and quick delivery. Great service Thank you”

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“Absolutely fabulous service. Got our daughter's dolls house delivered to us in Northern Ireland in just two days. Got here in time for Christmas, and it was a last-minute buy after hunting everywhere. Should have come to these guys first. Great communication and our wee one is over the moon with her house. Lovely dolls house (Kidcraft Savannah). Would definitely buy from this seller again. No worries whatsoever. Very attentive. First class. A very Happy New Year to you all at Baby and Child. (And many, many thanks for saving our Christmas!)”

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“Excellent service and the delivery driver was very courteous - will definately order from you again..thanks”

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“We bought a Nipper out & about double buggy/pushchair for our 2 granddaughters thanks to the great help that we got from Liz in Customer Service helping us understand all the many and seemingly endless variety available. The whole ordering & delivery process was easy and very effective - many other Companies could learn from the timed - & kept to - delivery the day after placing the order. Great service from a truly Customer focussed organisation.”

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“This company's customer service is second to none, Brilliant. Prices are fantastic and more than happy with my City Mini GT”

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“Love this product! The car is really well made and looks fantastic in our retro themed nursery. A quality product. Recommended.”

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“Excellent service, price and delivery. Highly recommend, thank you.”

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“Brilliant Store. Super Customer care staff. Very quick delivery. Have bought Baby jogger city mini (with rain cover), Maxi cosi car seat travel system. Amazing price. Much better in price compared to every other large store. Would love to visit shop some day and buy lot more.”

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“Great service - very good communication and quick delivery.”

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Baby and Child Store is rated 4.9 based on 713 reviews