Baby and Child Store Reviews

4.88 Rating 684 Reviews
98 %
of reviewers recommend Baby and Child Store
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Baby and Child Store Reviews

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

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Baby and Child Store 5 star review on 24th January 2021
Jamie Gough
Baby and Child Store 5 star review on 22nd January 2021
Amy Davidson
Baby and Child Store 5 star review on 22nd January 2021
Patricia Ryan
Baby and Child Store 5 star review on 11th January 2021
Lodewicus Badenhorst
Baby and Child Store 5 star review on 25th October 2020
Mia Fairall
Baby and Child Store 5 star review on 20th October 2020
Karen Allen
Baby and Child Store 5 star review on 16th October 2020
Katie Freeman
8
Anonymous
Anonymous  // 01/01/2019
The ordering and product is fine themselves. But there is a major lack of communication from the company and also from the company to the manufacturer. I never received a despatch email till after an attempted delivery was made
I feel let down with this company,I requested a mansion dollhouse to which payment details were given and txt saying order processed, then a txt saying out of stock so told them to cancel payment, ordered a dollhouse from another company and on the same day was told by baby and child they now do have the product requested, so cancelled other stores product! Payment taken and I thought everything would be ok only to receive the dollhouse with missing stairs! I've received an apology but feel the company should be more responsible as the sellers! We've only got until tomorrow until my daughters birthday and can only hope we get the missing stairs in time! But on the positive side of things the nearly fully built mansion dollhouse is very impressive!
Thank you for your review and we are sorry that you have encountered problems. This item is shipped directly from the manufacturers who have just moved their warehouse to the UK, they are having a few issues regarding stock control and items have been shown out of stock when in fact they are in stock, this is how the confusion arose and we tried to rectify it as quickly as possible. I also understand that the missing stairs were ordered for you on the same day that you made us aware of the issue. Kind regards Kate Customer Services
Baby and Child Store is rated 4.88 based on 684 reviews