Baby and Child Store Reviews

Name: Baby and Child Store
Rating: 4.86

4.9 Rating 713 Reviews

98 %

of reviewers recommend Baby and Child Store

Company Reviews

Metrics

Info

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

Write Your review

Tell us how Baby and Child Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby and Child Store 5 star review on 24th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service , website was easy and user friendly , great products and good prices”

Helpful Report

“Very helpful company. Brilliant prices. And SUPER SPEEDY DELIVERY!! I placed an order for adapters for my buggy, they were at least £10 cheaper than the official site. I realised the delivery address was wrong on paypal and emailed the company who responded in about 5-10 minutes and confirmed the CORRECT delivery address and then the item arrived in the post the very next day. You cant get better than that!!”

Helpful Report

“Very pleased with the speed of delivery and the way we were kept informed of expected time. Very pleased with the push chair Thank you”

Helpful Report

“Quick delivery and we are delighted with the travel cot. It's sturdy and easy to put up. Packs away easily. We wanted something pink, pretty and girly so this was perfect! Thank you”

Helpful Report

“Quick delivery and we are delighted with the travel cot. It's sturdy and easy to put up. Packs away easily. We wanted something pink, pretty and girly so this was perfect! Thank you”

Helpful Report

“Fantastic service and very competitively priced. Highly recommended!”

Helpful Report

“Baby and Child went well beyond the call of duty. We wanted to know more about the Ickle Bubba push chair, the customer service was exceptional and put us at ease for the online only purchase. We will definitely be using them again.”

Helpful Report

“Product arrived quickly and was exactly as described”

Helpful Report

“Super fast delivery of item, as described, they kept me updated on delivery status, perfect.”

Helpful Report

“I am so pleased with everything from baby and child. Following a quick response to my email enquiring about the baby jogger city mini gt I found they had the best deal and also provided info on the additions. A few email queries and I had amazingly swift responses every time even out of usual office hours. So impressed I ordered the next day and got the buggy the following day. Would highly recommend this company and everyone I have encountered when buying my buggy. Thanks so much everyone ????”

Helpful Report

“Great price, great communication and super fast delivery”

Helpful Report

“Immediate reaponse very polite and professional. Same day dispatch with all the time updates Very happy wit overall service”

Helpful Report

“Quick delivery. Great customer service. Very happy with product. Great prices too”

Helpful Report

“Absolutely fantastic service. I was overdue in my pregnancy and had a bit of a change of heart RE a travel cot. I ordered it around half past one on a Tuesday and it was with us the very next afternoon which was 1) superb and 2) a total weight off my mind as we were waiting on baby making his arrival. Would thoroughly recommend your site to others. Thank you for an amazing stress free purchase :)”

Helpful Report

“Being a self confessed pushchair snob (have previously owned iCandy and Bugaboos) I needed a pushchair that could fit in the boot of my new seven seater car which was not an umbrella fold. I wanted a sturdy pushchair that could also have a buggy board. We are very pleased with the Baby Jogger City Mini GT as it serves it's purpose as a compact folding pushchair. The pushchair is very sturdy and the seat is padded and comfortable and fits all three of my younger children who are aged 1,2 & even my 4 year old (should he ever need it)! I chose the GT as the seat was more padded and the wheels were better for lots of off road walking which we do a lot. The handle also moves which is very good when using with the glider board. On the whole very pleased. Only flaw is that as with all pushchairs I have purchased (I have purchased several)! the raincover is a little too snug. But I have yet to find one that isn't tricky to put on! It does however make up for this fact by having a zip so you don't need to fully remove the rain cover to access your child or the handbrake. A good push and excellent value for money. I would highly recommend. Excellent service and communication and quick delivery.”

Helpful Report

“I am very happy with my purchase from Baby and Child. The product I'd chose was exactly as described on their web-site and the service before, during and after purchase was outstanding. Always easy to contact, responding to emails quickly and very helpful all the way. Would definitelly use it again and recomend to friends.”

Helpful Report

“found this company by chance on the Internet whilst searching for a pushchair for my first grandchild. After doing my homework this firm was the cheapest, also for accessories. Delivery took 2 days only from one end of the country to the other. Cannot fault them at all. Excellent service.”

Helpful Report

“Great footmuff, which matches my new Baby Jogger City Mini perfectly :) It has a small opening which still allows you to operate the quick fold technology. This was delivered super fast, and it was the cheapest I could find online including postage (free postage from this site) All in all, very happy”

Helpful Report

“I was very happy with my purchase and the service I received thank you.”

Helpful Report

“Customer service was excellent, I sent several emails and all my questions were answered promptly. I brought the baby jogger city mini gt, it drives brilliantly although as expected it doesn't fit through any doors! Although it seems quite big there is plenty of storage space and is really easy to assemble (just put the wheels on!) very happy with my purchase and who I purchased it from!”

Helpful Report

Baby and Child Store is rated 4.9 based on 713 reviews