Login
Start Free Trial Are you a business?? Click Here

Baby and Child Store Reviews

4.9 Rating 713 Reviews
98 %
of reviewers recommend Baby and Child Store
4.9
Based on 713 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Baby and Child Store Reviews

About Baby and Child Store:

Our aim is to provide you with a comprehensive range of baby and child products from the industry’s leading brands at fantastic prices!

Visit Website

Phone:

0208 295 6444

Email:

customerservices@babyandchildstore.com

Write Your review

Baby and Child Store 5 star review on 24th January 2021
Jamie Gough
Baby and Child Store 5 star review on 22nd January 2021
Amy Davidson
Baby and Child Store 5 star review on 22nd January 2021
Patricia Ryan
Baby and Child Store 5 star review on 11th January 2021
Lodewicus Badenhorst
Baby and Child Store 5 star review on 25th October 2020
Mia Fairall
Baby and Child Store 5 star review on 20th October 2020
Karen Allen
Baby and Child Store 5 star review on 16th October 2020
Katie Freeman
8
Anonymous
Anonymous  // 01/01/2019
Over 4 weeks of placing my order for a shire bunny house for my grandchild I had a delivery date which was cancelled on the that morning and am still waiting to hear from the manufacturers. Do not purchase anything on line with this company as they just farm it out and you have course of complaint or to cancel the order. Disgraceful
Helpful Report
I had a frustrating experience with this company. Despite paying a significant amount for a pram, it was never delivered. They blamed the delivery company, offered no assistance in resolving my complaint, and even attempted to involve the police. The company insisted it was delivered to our absent neighbors, but we provided evidence of their holiday. Despite this, they continue to avoid issuing a refund. They are disrespectful and unhelpful.
Helpful Report
really good experience, easy to use website, could pay with Amazon pay to felt secure, good prices and quick delivery, all that was required
Helpful Report
Quick and easy purchase good price quick delivery. Couldn’t ask for more
Helpful Report
Good experience friendly staff quick delivery
Helpful Report
Couldn’t fault, good price and quick delivery
Helpful Report
Excellent customer service, staff on the phone were really helpful and answered quickly, my query was dealt with really efficiently, website offers great prices, good selection of items and lots of payment options, items also came quickly
Helpful Report
I bought a pushchair from babyandchildstore for my second daughter. Delivery was prompt and the pushchair is amazing. I spoke to a lovely lady on the phone prior to purchase and she was very friendly and helpful. I will be back to buy a travel cot for holiday. Thank you I will recommend you to all of my mummy friends
Helpful Report
Absolutely appalling customer services. I bought kinderkraft aveo put it all together as per instructions. Took little boy who may I add is only just over a year old out on it and he ended up in the road due to the handle bars still giving him control when I thought that's what the parental control was for. Spent the night in a&e with my son and will be seeking legal advice. Company has this item back and still Awaiting full refund from this company for this DANGEROUS item. Customer services are appalling and not at all helpful. Will be taking this a lot further and getting in touch with bank for chargeback seems I do not have the item and these have not refunded.
Helpful Report
Have shopped here many times. Always great reliable service, great customer service and orices
Helpful Report
Great prices, quick delivery
Helpful Report
Great experience was able to speak via live chat to a human which is a rare thing these days delivery was quick would Highly recommend
Helpful Report
Ordered my products last week Sunday (Aug 28th) and selected "free no rush delivery" thinking it'll take 5/7 working days to receive but its been 7 working days now and my products have still not been dispatched. Spoke to someone from customer services and they couldn't care less advising I should of paid for 2-4 day delivery service if I can't wait. The delivery time for "free no rush delivery" should be listed on the website, same as the other delivery options, to inform the customer what they are getting into before making a decision as I would of glady paid £5 if i knew the delivery and service was going to be this poor. Would not recommend, feeling like I've been robbed!
Helpful Report
excellent, all good and lovely to do business with
Helpful Report
guick, cheap and escellent product
Helpful Report
easy to use website, lots of payments option, excellent service
Helpful Report
great communication, you can actually speak to a human on the phone, very polite and knowledgeable, good products at good prices, arrived on time.
Helpful Report
excellent service
Helpful Report
This was my first order from babybeddingdesign.com for my Answered phone really quickly , easy to order and delivered within the timescale. Would recommend to family and friends.
Helpful Report
Ordered cot and drawers 5 months ago - arrived 3 months later faulty and still not received any replacements or compensation. Disgusting service!
Helpful Report
Baby and Child Store is rated 4.9 based on 713 reviews